At University of Rochester Medicine, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URochester Medicine partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.8

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.9

Concern the care provider showed for your questions or worries

4.8

Patient Comments

5.0

Great care was taken with me. I felt heard.

Feb 21, 2026

5.0

Jessica is amazing!!

Jan 12, 2026

5.0

She grabbed me as the nurses were busy with others as it was just after lunch. I appreciated not having to wait.

Sep 19, 2025

5.0

Jessica was kind, caring and informative!!

Aug 24, 2025