At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.8

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.9

Concern the care provider showed for your questions or worries

4.9

Patient Comments

5.0

[...] He is very informative and will listen to you. He is the only doctor that could figure out what was wrong and how to treat it. Hands down the best doctor I have had and will continue seeing!!

Jul 11, 2025

5.0

Awesome

Jul 02, 2025

5.0

Matthew Smith was personable and friendly, didn't talk down to me, explained things clearly and took my concerns seriously.

Jun 25, 2025

5.0

Matt is so caring and he explains things in terms that are understandable. He takes time to answer any questions.

Apr 22, 2025

5.0

This was a very comfortable experience.

Apr 06, 2025