At University of Rochester Medicine, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URochester Medicine partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.7

Likelihood of recommending this care provider to others

4.7

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.8

Patient Comments

5.0

The NP was great. [...]

Jun 25, 2026

1.4

The nurse practitioner did not show any concern for the pain I had been having. I understand that it was resolved by the time I saw her and that nothing appeared in the US that would help to understand the pain but she was very dismissive about it and did not even guide me about what to do if the pain returns despite me asking. [...]

Jun 14, 2026

4.8

Kathy was great. She listened and worked through [...] Incorrect Information that had showed up in my chart.

Jun 06, 2026

5.0

Great

Jun 06, 2026

5.0

I felt comfortable right away with this provider.

Jun 05, 2026

1.8

The nurse practitioner spent more time debating bilateral hip pain in my my chart from 2013 that I expressed no concern over than anything. She spent more time going through my my chart than speaking to me about why we were there that day. She was not abundantly descriptive as far as advice for getting pregnant as this was my only question for my whole appointment. Her answers were short she used much abbreviation to which I did not understand.

Jun 03, 2026

5.0

Kathy was extremely thorough and personable. She spent much more time reviewing my health history than previous providers. I will definitely try to schedule future appointments with her.

Jun 03, 2026