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Project ECHO®

The Extension for Community Healthcare Outcomes (ECHO®) is an innovative model that was developed by Dr. Sanjeev Arora at the University of New Mexico. The mission of ECHO is to improve the care received by adults across the lifespan by providing community-based clinicians with skills and knowledge to treat complex patients in their own practices. ECHO aims to improve health outcomes while reducing geographic barriers and the cost of care through a multidisciplinary team-based approach.

The ECHO Model

Project ECHO® dramatically improves both capacity and access to specialty care for rural and underserved populations. This low-cost, high-impact intervention is accomplished by linking expert interdisciplinary specialist teams ("hubs") with primary care clinicians ("spokes") through teleECHO™ clinics.

Regularly scheduled teleECHO sessions bring together expert interdisciplinary specialists and community-based partners using web-based videoconferencing technology. Through this technology, Project ECHO aims to provide community-based clinicians with knowledge, decision support, and specialty consultation services. During each session, experts mentor primary care clinicians to help them manage their patient cases and share their expertise via mentoring, guidance, feedback, and didactic education.

How Will ECHO at URMC Benefit Me?

  • Access to a multidisciplinary team of specialists
  • Team-based interdisciplinary professional development
  • Expanded delivery of evidence-based best practice care
  • Improved health outcomes for patients and caregivers
  • Increased practitioner and patient satisfaction