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Welcome to Project ECHO

About Us

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The Extension for Community Healthcare Outcomes (ECHO®) is an innovative model that was developed at the University of New Mexico by Dr. Sanjeev Arora to improve access to complex chronic disease and specialty care in underserved communities through the use of videoconferencing technology. By providing community-based clinicians with skills and knowledge to treat complex patients in their own practices, ECHO® aims to improve health outcomes while also reducing the cost of care through a multidisciplinary team-based approach.

About URMC Project ECHO®

The University of Rochester Medical Center has applied the ECHO® model to support general psychiatry, geriatric mental health and dementia care, and palliative care delivered by community-based clinicians throughout New York State. Project ECHO® (Extension for Community Healthcare Outcomes) utilizes simple, widely available, and inexpensive web-based videoconferencing technologies to remove geographic barriers and reduce disparities in care.

TeleECHO® clinics are case-based educational experiences in which community clinicians develop “knowledge networks,” learning best practices through a combination of short didactic presentations and case-based discussions with content experts.


The mission of ECHO® is to improve the care received by adults across the lifespan in underserved, rural areas of NYS. The primary objective is the establishment of the TeleECHO® clinic to connect “hub” (specialist team members) and “spoke” (rural clinicians) sites using web-based videoconferencing technology. Through this technology, ECHO® aims to provide these community-based clinicians with knowledge, decision support and specialty consultation services.

Who can Participate in Project ECHO®?

Primary and long-term care clinicians at all levels that desire to participate are invited to attend. Continuing Medical Education (CME/CE) credits are included for Project ECHO® clinics.