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URMC / Coronavirus (COVID-19)

Staying Safe

Updated December 2, 2021

With Monroe County’s rate of COVID infections increasing, UR Medicine continues to take steps to ensure our patients, faculty, staff, learners and community stay safe: (new first bullet; others remain the same):

  • The Pfizer and BioNTech SE COVID-19 vaccine for children ages 5-11 has received emergency use authorization from the FDA. We have openings at our vaccine clinics. Schedule a vaccine appointment using MyChart.
  • All adults who received a Pfizer-BioNTech or Moderna vaccine can receive a booster 6 months or more after their initial doses, and those who received Johnson & Johnson if vaccinated two or more months ago.
  • Pre-procedure COVID testing for all patients at all UR Medicine facilities, regardless of vaccination status, continues.
  • Masks at our healthcare facilities still required, regardless of vaccination status.

Get Vaccinated

Updated December 2, 2021

We have the tools we need to flatten the curve. Enough vaccine is available to protect everyone over 5 in our region, and to give vaccinated adults the additional protection of booster shots. UR Medicine is running vaccine clinics. Schedule an appointment today.

Schedule a Pediatric Appointment

Visitation Policy

Before you visit, review our visitation policies for our hospitals and off-site locations.

COVID Testing & Pricing

Learn about COVID testing, how to get a COVID test, and approximate costs.


Connect with your provider from the comfort of your home.

COVID Safety Measures at UR Medicine

UR Medicine hospitals, urgent cares and doctor’s offices have been redesigned to keep you and your loved ones safe.

With your safety and needs in mind, we've also added more telemedicine visits. Contact your provider to determine the type of appointment that’s best for you.


Following CDC guidelines, New York State requires that everyone wear a mask in all of our facilities; our health care teams also wear protective equipment.


When you enter our facilities, we check you for symptoms and ask about recent travel.


Waiting Rooms

We’ve spaced out chairs, added dividers, and changed visitor guidelines to safeguard you.



Thorough cleaning and sanitation processes are in place for all patient rooms and common areas.


Contact Us, We're Here For You

If you have a health concern, please call your provider or send us a message on MyChart to make an appointment. If you don't have a provider, use our Find a Physician tool to see all of our doctors who are accepting new patients. We will give you care in the way that is best and safest for you and your health.