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Coronavirus (COVID-19): Visitor Restrictions, Resources, and Updates

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How You Can Help UR Medicine Hospitals


Thank you for your interest in helping UR Medicine as we work to meet the unprecedented challenges COVID-19 presents to our community and health care system. Since the start of the pandemic we’ve received an enormous outpouring of support. We’re extremely grateful for everything that individuals, businesses and other organizations are doing to bolster our response to this crisis.

Our needs are rapidly changing, but there are ways you can help today. We are currently welcoming donations of supplies and food, as well as monetary donations. Please review the specific guidance listed below for these items.

If you would like to donate supplies or food, please email first – – so we can coordinate your donation, including delivery. Please do not bring your donation to one of our hospitals without first contacting us.

Personal Protective Equipment (PPE) and Other Supplies

All donations must be approved by the FDA and be in the original, intact packaging. We are currently accepting:

  • Unopened, manufacturer-sealed N95 respirator masks
  • Procedural masks (ear loop masks)
  • Surgical masks
  • Nitrile gloves (non-latex)
  • New or gently-used safety glasses and goggles
  • Manufacturer-sealed hand sanitizer (not homemade)
  • Isolation gowns

Homemade Masks

Hundreds of generous people throughout our community are helping address the challenges of this moment by sewing homemade masks. If you’re interested in lending a hand in this particular effort—or you’re already making masks but not sure how to get them to us—please review our printer-friendly PDF. This handy reference provides tips on how to get started and explains how to deliver your homemade masks.


  • Food must be prepared in a restaurant or commercial kitchen. If possible, please wrap food in individual servings (to limit communal eating).
  • Unfortunately, we cannot accept homemade food items.

Monetary Donations

  • To directly support our care providers and the patients they serve, consider a monetary donation to the URMC COVID-19 Emergency Fund. From providing essential medical supplies to constructing emergency care structures to offering critical support for our frontline staff, your gift will be directed to our highest priority needs. For questions, please visit our giving page or contact Michael Fahy at

THANK YOU for your generosity and support during this challenging time.

Sign Up to Donate Blood 

The American Red Cross is facing a severe blood shortage due to an unprecedented number of blood drive cancellations throughout the U.S. While it is important that we all practice social distancing during the coronavirus pandemic, the need for a healthy and robust blood supply remains constant and is critical to providing life-saving care to our patients every day.
Schedule an appointment to donate at an upcoming blood drive in your area at or by calling call 1-800-733-2767. Please note that drives held at our hospitals are only open to staff at this time.

Guidance on Responding to Governor’s Email to Licensed Professionals

Recently, licensed professionals received an email from Governor Cuomo requesting temporary help from qualified health professionals if they are available. If you are actively working in our health system, there is no need to reply to that email. If you are licensed and not working, and wish to be considered to temporarily help in a clinical setting, please respond as outlined in that email and also send an email to This will help us keep you working in our local communities.