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UR Medicine


Our Team

Our world-class audiologists, in association with field-leading doctors and surgeons at UR Medicine, provide patients with a complete range of services using the latest techniques and technologies.

Each member of our team holds a master’s degree or higher and is New York State-licensed and nationally certified in audiology. Dedicated to advancing knowledge, exploring and expanding treatment options and improving the quality of patient care, our practitioners are active in professional associations and engage in extensive research.

Photo of Mark S. Orlando, Ph.D., M.B.A.Mark S. Orlando, Ph.D., M.B.A.
Director of Research and Education



Photo of Pamela T. Kruger, Au.D.Pamela T. Kruger, Au.D.

Photo of U-Cheng Leong, Ph.D.U-Cheng Leong, Ph.D.

Photo of Diane S. Puccia, M.A.Diane S. Puccia, M.A.
Senior Audiologist

Photo of Shayna Tokar, Au.D.Shayna Tokar, Au.D.
Senior Audiologist

Photo of Jennifer Thomson, Au.D.Jennifer Thomson, Au.D.

Photo of Megan Wightman, Au.D.Megan Wightman, Au.D.