On-Demand Video Visits

Video Visit Illustration

UR Medicine On-Demand Video Visits are real-time video connections with UR Medicine providers to get telemedicine care if you're not able to be seen at your primary care doctor’s office. 

On-Demand Video Visits are a good choice for common medical conditions and minor illnesses, like colds, coughs, headaches, infections, rashes and more. Check our symptom guide to see if your symptoms can be treated in a video visit. Serious and acute conditions like chest pain, fainting, difficulty breathing, severe allergic reactions and new musculoskeletal injuries should be seen by urgent care or in your nearest emergency room.

Video Visits are available to patients over the age of 18, Monday through Friday from 7 a.m. to 6 p.m., Weekends from 8 a.m. to 12 p.m.

Call your primary care doctor's office for preventive care (e.g. immunization), chronic condition management, prescription refills and non-emergency care. Consider urgent care for acute illnesses/injury or call 911 for medical emergencies.