A Medical Home is About You Caring about you is the most important job of a medical home. The care is personal, and the team’s job is to make sure you get the health care you need. To learn more; watch a video We are proud to be a National Committee for Quality Assurance (NCQA) Level 3 Certified Patient Centered Medical Home (PCMH) We will coordinate your care across multiple settings and provide you medical advice during office hours or when the office is closed. We also store your medical information in a secure electronic medical record and give you extra resources to help you manage your care such as: My Chart On-site care managers On-site social worker On-site help with insurance enrollment On-site laboratory On-site pharmacy Information about your medications Frequently Asked Questions What is a Medical Home? A “medical home” is a medical office or clinic where a team of health professionals work together to provide a new, expanded type of care to patients using modern knowledge and technology, to provide the best possible care for you in their office. To learn more; watch a video Who is Part of the Medical Home Care Team? The medical home team includes a doctor, nurse practitioner, nurse, care manager, as well as other health care professionals like a pharmacist or social worker.These team members are health professionals who help you get healthy, stay healthy, and get the care and services that are right for you. Your family and caregivers are also part of the team and YOU are the most important member! What Should a Good Care Team Do? 1. Learn About You Get to know you, your family, your life situation and preferences all while treating you as a full partner in your care. 2. Communicate with You Give you time to ask questions and make sure you understand all your options. 3. Help Support You in Caring For Yourself Help you set goals for your care and give you information about classes, support groups and other services so you can stay healthy. For more information, please discuss with your doctor or nurse at your next appointment. Not a patient? Call us at 585-279-4889 to join our Medical Home!