URMC Audio Video Installation Services
URMC Audio Video Installation Services
URMC AVIS is the main provider for audio/video technology on the URMC campus. This includes The UR Medical Center, Saunders Research Building, School of Nursing, and The Medical Center Annex.
We are a fully capable AV integration team with over 100+ years of combined experience! We design, install, and support AV systems for offices, huddle spaces, conference rooms, auditoriums, and more.
Mission Statement
Through the installation of technology, our team directly supports the core missions of UR Medicine – Education, Research, and Healthcare.
Contact Us
Contact our team at av@urmc.rochester.edu to introduce us to your project.
Our Services
- Perform a Needs Analysis to understand your needs and expectations
- Deliver a quote for your new AV system
- Our team coordinates with Facilities, ISD, UIT, and others to make the process as seamless as possible
- Upon approval, we order all of the equipment
- Install the AV system and provide support going forward
- Response to trouble calls within two business days, usually same day
- No additional service contract cost
- Repairs and service are facilitated by our team
- Failure of in-warranty equipment typically only requires payment for shipping cost
- Out-of-warranty equipment service may incur additional cost
It’s typically best to contact the original AV Vendor who installed the system.
Our team can help provide direction if the original vendor is unknown.
It’s typically best to contact the original AV Vendor who installed the system.
Our team can help provide direction if the original vendor is unknown.
Examples of our work
Comparison with Outside AV Vendors
| Comparison Costs | URMC AVIS | Outside Vendors |
|---|---|---|
| System Design | Standard User Interface and Equipment Catalog | Outside companies do not adhere to our standards, often sell whatever equipment they are comfortable with or make the largest margin on |
| Equipment Cost | NO Additional Markup | ~30% Markup |
| Labor Cost | $60 per hour | ~$120 per hour |
| Service | No service contracts Yearly preventative maintenance Onsite response within 3 business days, often same day | Service contracts are typically 10% of system cost No preventative maintenance Onsite response is often 2 weeks or longer |
Our achievements
- Over 200 successful projects
- A 40% cost advantage over outside vendors
- An 85% decrease in trouble calls thanks to our high standards for reliability
- Our team is fully certified and trained on the latest AV technology
- Our team responds to trouble calls within a few business days, while outside vendors often take weeks to respond onsite
