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Medicine in Psychiatry Service (MIPS)

doctor checking woman's heart with stethoscope

The Medicine in Psychiatry Services (MIPS) is a specialized UR Medicine patient-centered medical home delivering primary/preventive care to adults ages 18 and older who suffer from mental illnesses. We collaborate with psychiatric practitioners to deliver comprehensive care. We pride ourselves in being a safe space for all categories of people seeking care at MIPS.


Our primary care office provides the following services and benefits to all our patients.

  • Preventive care; Annual physical exams, health screenings, and sick visits.
  • Treatment and management of chronic diseases such as diabetes, hypertension and high cholesterol.
  • Same-day appointments
  • After-hours services to speak to a MIPS provider.
  • Nursing triage line during office hours to help with refills and other requests.
  • Immunizations including flu and COVID vaccines.
  • Onsite lab draw services and pharmacy services. 
  • On-line availability to your medical record through MyChart.
  • Self-scheduling follow-up appointments through MyChart. (Coming soon)
  • Women's Initiative Supporting Health (WISH)
large group of medical staff


Our team of physicians, nurse practitioners, and registered nurses work together to provide care and treatment to promote health and wellness.


You can schedule an appointment by calling (585) 279-4999 during office hours.  We do offer same-day appointments for those who need this service. Your cooperation in arriving on time for your appointment helps us stay on schedule. We strive to provide each patient with the highest quality patient-centered care. In the event that our schedule is delayed, please rest assured that you will also get personalized attention during your appointment.

If you must cancel your appointment for any reason, please call at least 24 hours in advance. That will allow us to offer the appointment to another patient.

First Time Patients

  • Please arrive 15 minutes early from your scheduled appointment to allow for registration and paperwork.
  • Before your first appointment, call your previous doctor's office and have your records forwarded to our office.
  • If your insurance company requires you to notify them when you change doctors, please call them with the name of your new primary care doctor.

What to Bring

  • Bring your medical and drug insurance cards.
  • A list of your current medications (with dosages) and/or the medication bottles themselves. If you use any health monitoring equipment or any over-the-counter medications or supplements you have taken in the past six months; please bring these in with you to your visit.
  • Check to see which prescription refills you may need so we can provide them for you at the time of your visit.

doctor talking to patient

You can send a refill request for any of your refillable medications through MyChart.  If you are not able to refill your prescription through MyChart and need a prescription refill between appointments, please contact your pharmacy. 

We will not process ANY prescription refill requests after 4:30 pm on weekdays, weekends, and holidays. Processing routine or ongoing medication refill requests may take up to five (5) business days.

Co-payments should be made at the time of your visit. You can pay with cash, a personal check, or a credit card.  You can also pay ahead of your visit online through MyChart.

You will be billed for any services not covered by your insurance company. You can pay your physician bill online at Online Bill Pay. If you have questions regarding your bill, please call the number listed on the bill, and the staff will be happy to answer your questions.

UR Medicine contracts with most major health insurance carriers. Please call your insurance company and ask if you have access to health care services at UR Medicine locations and what (if any) co-payments, co-insurance, and deductibles will be your responsibility.  Read additional insurance information

We are committed to providing excellent health care for everyone. Financial hardships should never stop you from getting the medical care you need. Visit our financial assistance webpage for more information or call (585) 758-7650 / toll-free 1-888-925-4301

For MIPS patients requiring hospitalization for acute medical conditions, our patients will be preferentially admitted to our sister program, Inpatient Medicine in Psychiatry Unit (IMIP), located at Strong Memorial Hospital, subject to availability.


waiting room area for MIPS

Location and Hours

Outside of MIPS building

Medicine in Psychiatry (MIPS)
2613 West Henrietta Road, Suite B
Rochester, NY 14623
Phone: (585) 279-4999

Monday, Thursday, Friday 8 am - 4:30 pm
Tuesday and Wednesday  8 am - 5:00 pm

We are located on a bus line with a stop in front of our building. Free parking and handicap accessible.