Noyes Health COVID-19 Service Updates

Visitation for Patients Admitted to the Hospital:

Visiting Hours

Visiting hours are between 8 a.m. and 8 p.m.

Exceptions

Patients with COVID:
- One visitor at a time, with a maximum of two visitors per day.
- When visiting COVID-positive patients, visitors will be given a visitor guideline instructional handout and mask by the door monitor or unit staff member.
- Visitors will be instructed on how to don and doff PPE through educational posters and verbal instruction, if needed.
- All visitors must stop at the Nurses’ Station prior to visiting.
- Visitors are REQUIRED to wear appropriate PPE (e.g., mask, gown, gloves, and eye protection) while in the room.
- Visitors who do not comply with the guideline will be asked to leave the Hospital.
- Visitors must stay in the room during the visit and exit the Hospital after the visit.

Note: All patients’ visitor status will be reviewed as patient’s condition changes.

Emergency Department and Urgent Care

Only one visitor at a time with the patient, when volume and safety within the department permit. If waiting room is too busy, visitors will be asked to leave.
If the patient is admitted into the Hospital, but will be in the Emergency Department waiting for a bed, Hospital visitation and exception guidelines will be followed.

Dialysis Unit

Infusion Center

Surgical Services

Only one visitor may accompany the patient through the surgical process.
If the patient is admitted after surgery, visitation guidelines will be followed.

When You Visit in the Hospital: Guidelines to Follow

Wash your hands often. Wash with soap for at least 20 seconds and use sanitizer – ask for some if none is available to you.
If you currently have COVID symptoms, have had a recent exposure or positive test within the past 10 days, you are NOT permitted to visit.

Note: Visiting hours are subject to change based on CDC and NYSDOH recommendations.