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Noyes Health / About Noyes / Patients & Families / Visitor Restrictions

Noyes Health COVID-19 Service Updates

Visitation for Patients Admitted to the Hospital:

 

  • All visitors must be at least 18 years old.

 

Visiting Hours

Visiting hours are between 8 a.m. and 8 p.m.

 

Exceptions

  • Patients with COVID:
    • One visitor at a time, with a maximum of two visitors per day.
    • When visiting COVID-positive patients, visitors will be given a visitor guideline instructional handout and mask by the door monitor or unit staff member.
    • Visitors will be instructed on how to don and doff PPE through educational posters and verbal instruction, if needed.
    • All visitors must stop at the Nurses’ Station prior to visiting.
    • Visitors are REQUIRED to wear appropriate PPE (e.g., mask, gown, gloves, and eye protection) while in the room.
    • Visitors who do not comply with the guideline will be asked to leave the Hospital.
    • Visitors must stay in the room during the visit and exit the Hospital after the visit.

 

Note: All patients’ visitor status will be reviewed as patient’s condition changes.

 

Emergency Department and Urgent Care

  • Only one visitor at a time with the patient, when volume and safety within the department permit.  If waiting room is too busy, visitors will be asked to leave.
  • If the patient is admitted into the Hospital, but will be in the Emergency Department waiting for a bed, Hospital visitation and exception guidelines will be followed.

Dialysis Unit

  • Visitors are not permitted due to space limitations.

Infusion Center

  • One support person permitted in the Infusion Center.

Surgical Services

  • Only one visitor may accompany the patient through the surgical process.
  • If the patient is admitted after surgery, visitation guidelines will be followed.

 

When You Visit in the Hospital: Guidelines to Follow

  • Wash your hands often.  Wash with soap for at least 20 seconds and use sanitizer – ask for some if none is available to you.
  • If you currently have COVID symptoms, have had a recent exposure or positive test within the past 10 days, you are NOT permitted to visit. 

 

Note: Visiting hours are subject to change based on CDC and NYSDOH recommendations.