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URMC / Patients & Families / Bill Pay / Contact Us

Contact Us

If you have questions about your account, want to pay your bill with a credit card by phone or wish to confirm receipt of your payment, contact our service representative during the days and hours listed below.

Strong Memorial Hospital Patient Financial Services:

(585) 758-7650 or 1-888-925-4301
Monday - Friday 
8:00 a.m. to 5:00 p.m.

Send us a question or comment.

University of Rochester Physicians Billing Office:

(585) 758-7650  or 1-888-925-4301
Monday - Friday 
8:00 a.m. to 5:00 p.m.

Send us a question or comment.

Highland Hospital Patient Accounts:

(585) 756-8548
Monday - Friday 
8:00 a.m. to 4:00 p.m.

Eastman Institute for Oral Health Accounts:

(585) 275-5051 press option 5
Monday - Friday 
8:30 a.m. to 5:00 p.m.