Health Care Cost Estimator

To obtain information regarding the cost of services or procedures, please call:
(585) 758-7801
Monday through Friday between 8:00 a.m. and 5:00 p.m.
An estimate regarding the cost of services will be provided within three (3) business days.

Our Health Care Cost Estimator is available for patients who have questions about the cost of services or procedures they may receive from the University of Rochester Physicians Group, Strong Memorial Hospital and/or Highland Hospital.

Any information received is only an estimate. We will base the estimated cost on information you and your provider share with us about what services are expected to be performed. Many factors will influence the actual amount you will be billed, including whether the provider finds it necessary to perform more, fewer or different procedures than originally expected at the time of service.

In addition to providing you with an estimate of the cost of your services, if you do not have health insurance, or your insurance requires you to meet a deductible, coinsurance, or co-payment, we can assist with payment plans or discuss our financial assistance program with you.

A list of the Hospital’s standard charges for items and services provided is available upon request by contacting our price estimation line directly. The information provided will represent the total charge for that item or service, which may be different from the actual patient responsibility.

Contact Us

If you have questions about your account, want to pay your bill with a credit card by phone or wish to confirm receipt of your payment, contact our service representative during the days and hours listed below.

Strong Memorial Hospital Patient Financial Services:

(585) 758-7650 or 1-888-925-4301
Monday - Friday
8:00 a.m. to 5:00 p.m.

Send us a question or comment.

University of Rochester Physicians Billing Office:

(585) 758-7650  or 1-888-925-4301
Monday - Friday
8:00 a.m. to 5:00 p.m.

Send us a question or comment.

Highland Hospital Patient Accounts:

(585) 756-8548
Monday - Friday
8:00 a.m. to 4:00 p.m.

Eastman Institute for Oral Health Accounts:

(585) 275-5051 press option 5
Monday - Friday
8:30 a.m. to 5:00 p.m.