Contact Us

We've streamlined our billing offices to make it easier for patients to understand their bills and manage payments! Please see our updated contact information below.

For Strong Memorial Hospital, Highland Hospital, & Professional Bills

General: (585) 758-7650 or 1-888-925-4301
Financial Counseling/Case Management: (585) 275-2273
Monday - Friday
8:00 a.m. to 5:00 p.m.
Send us a question or comment.

For Jones Memorial Hospital, Noyes Health, St. James Hospital, and Thompson Health

(585) 396-6515 or toll free 1-833-978-8325
Monday - Friday
8:00 a.m. to 4:30 p.m.
Price Estimates Email
Financial Assistance Email

Home Care & Hospice

(585) 274-4178 or toll free 1-800-253-4439
Monday - Friday
8:30 a.m. to 4:00 p.m.

Eastman Institute for Oral Health

(585) 275-5051, option 5
Monday - Friday
8:30 a.m. to 5:00 p.m.