UR Medicine contracts with most major health insurance carriers. Please call your insurance company and ask if you have access to health care services at UR Medicine locations, and what (if any) co-payments, co-insurances, and deductibles will be your responsibility.
Our insurance carriers charts cover insurance plans accepted by:
Strong Memorial Hospital/Highland Hospital
Jones Memorial Hospital; Noyes Health; St. James Hospital; Thompson Health
Cannot Pay Your Bill in Full? We Can Help.
UR Medicine provides financial assistance to patients receiving emergency and/or medically necessary care who qualify for assistance pursuant to our Financial Assistance Policy. This assistance is available to the insured and uninsured based on income and personal circumstances.
Finding Healthcare Coverage
If you do not have health insurance coverage, several programs are available through New York State, including:
- Medicaid - a program for New Yorkers who cannot afford to pay for medical care
- Child Health Plus - a plan specifically for children under the age of 19
- New York State of Health - New York State's health insurance marketplace that offers low-cost, quality health insurance plans
We'd be happy to help you determine whether you qualify for one of these programs. Please contact us.
Insurance Payments Not Applied to a Bill
If you received a UR Medicine statement with no Insurance Payments applied to your services, please complete all of the fields below to notify our UR Medicine Patient Services team. Your insurance and charges will be reviewed and new statements issued when needed. View our Statement Guide which shows where to locate required information for this form.
For all other billing-related questions, please contact us.