At University of Rochester Medicine, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URochester Medicine partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.8

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.8

Patient Comments

4.8

At first I didn't like her, it felt like she was triggered by something I said about an at home sleep study being weird and kinda felt like she was yelling at me, but she recovered quickly and instead of jumping down my throat it started feeling more amicable

Feb 20, 2026

5.0

What can I say about the wonderful Dr. Allen? She is reassuring, encouraging, and knowledgeable about the various aspects of my health. I feel comfortable asking questions and appreciate her knowledge and expertise. So lucky to have her as my primary care doctor.

Feb 08, 2026

5.0

Exceptional provider. Very informative and helpful and caring

Feb 08, 2026

5.0

Was very helpful and explaining things

Nov 08, 2025

5.0

EXCELLENT NP! Actively provided info, showed extensive knowledge, caring, professional, can't say enough positive things about her!

Oct 29, 2025

5.0

Wonderful office visit. Very knowledgeable about my sleeping problem.

Sep 17, 2025

5.0

Very thorough and had well defined tasks for me and suggested a new mask for cpap and short term guidance until the next appointment

Sep 02, 2025

5.0

The pa.was very good

Aug 17, 2025

5.0

No issues at all. Provider was very personable

Aug 13, 2025

5.0

I had an excellent, very Informative discussion with Amy.

Aug 08, 2025

5.0

Answered my questions in detail

Jul 27, 2025

5.0

All doctors and nurses are phenomenal. I left with a smile on my face.:-) including all staff members. Everyone in your facility had a smile on their face also. Your health care is, at it's top level for myself, and all other patients that are blessed to visit your staff, doctors, and nurses. God bless all of you.! God bless American

Jul 11, 2025

5.0

Provider was outstanding

Jun 17, 2025

5.0

Amy is amazing ! So caring and down to earth

May 21, 2025

5.0

My doctor is very professional and friendly and she always answers all my question she always listen to her patient concerns.

May 16, 2025

5.0

Excellent...informative and helpful!

Apr 21, 2025

3.0

I felt as if she wasn't having a good day.

Apr 07, 2025

5.0

Good

Mar 23, 2025