Contact
Locations
Barrett Place
55 Barrett Drive, Suite 100
Webster, NY 14580
About Me
Special Interests
I have a background in prenatal, antepartum...
Special Interests
I have a background in prenatal, antepartum, postpartum and newborn care. I am interested in women’s health and lactation.
On a Personal Note
In my free time, I enjoy spending time with my husband and two children, reading, traveling and exploring Rochester.
Certified Specialties
Nurse Practitioner, Family - American Academy of Nurse Practitioners
Credentials
Education
MS | St. John Fisher College. 2018
Ratings & Comments
At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.
Ratings
Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)
Likelihood of recommending this care provider to others
Explanations the care provider gave you about your problem or condition
Care provider's efforts to include you in decisions about your care
Concern the care provider showed for your questions or worries
Patient Comments
Attentive, and patient with [...]. The provider communicated with her and made a good impression as her new PCP.
Nov 14, 2025
Kelsey is amazing, kind and informative. She is always helpful and gives us good information about what's going on [...] and possibly why. She's a very good communicator and puts you at ease when she talks to you even about tough problems.
Oct 25, 2025
Kelsey is SO supportive, kind, and caring. Not only does she take care of me, she also asks about my family. I have so much trust in her and feel very seen when I have a concern or need.
Oct 12, 2025
Kelsey NPIs amazing I was going though a rough time and she listened to me with no judgement and really put me more at ease when I left her office.
Oct 08, 2025
Kelsey Hynes is outstanding. I have complete faith in her as my health care provider. I wish other providers had her bedside manner.
Oct 03, 2025
Personable, professional and knowledgeable
Oct 01, 2025
Always listens and thorough!
Sep 29, 2025
I recommend this practice all the time. Everyone is caring.
Sep 14, 2025
Kelsey Hynes is amazing.
Sep 11, 2025
Good
Sep 10, 2025
Kelsey was wonderful. She was a very active listener and asked lots of follow up questions.
Sep 09, 2025
Kelsey Hynes is caring, a great listener, professional, wonderful!
Sep 08, 2025
Kelsey always listens to my concerns and questions. Kind , upbeat, and empathetic.
Sep 04, 2025
The doctor was so helpful in answering questions and took the time to review my medical history
Aug 10, 2025
Kelsey was fantastic - I've never felt as heard and listened to. I can't say enough about how great the whole experience was!
Aug 03, 2025
Kelsey is always attentive and upbeat.
Jul 27, 2025
Kelsey Hynes is excellent in every aspect.
Jul 18, 2025
Kelsey scores a 20 on a scarf 1-10. She is beyond excellent. You are blessed to have her on your staff.
Jun 14, 2025
Kelsey has been my primary NP/PA for a few years. She is always so pleasant and welcoming, remembering little details about my life even though I come in only once a year. She listens, takes the time to throughly answer any questions or concerns. She is very knowledgeable
May 11, 2025
Kelsey was very diligent about finding a good treatment plan.
Apr 16, 2025
Excellent in all areas!
Mar 23, 2025
Kelsey is always very supportive.
Mar 14, 2025
Kelsey is excellent! Her NP student, Yesenia, was also great!
Feb 17, 2025
It's Kelsey - need I say more? I feel like I am speaking with a friend and could tell her anything.
Jan 27, 2025
Kelsey Hynes was wonderful with my daughter, treated her with kindness, respect and left my daughter feeling safe and well cared for.
Jan 21, 2025
Luv my doctor very compassionate caring and much concerned listened to me when talked to her she was so sweet and caring
Jan 19, 2025
Kelsey Hynes is outstanding. I completely trust her with my medical care.
Jan 10, 2025
Left the doctors office thankful, and getting my prescription.
Dec 27, 2024
Kelsey is very thorough and compassionate.
Dec 04, 2024
Again - Kelsey is the best NP/doctor I have ever had - she is concerned and goes out of her way for her patients
Nov 30, 2024
I absolutely loved Kelsey Hynes. I would highly recommend her.
Nov 29, 2024
Kelsey was great!
Nov 29, 2024
Kelsey Hynes NP cares about my health and I would recommend her to anyone that needs a doctor. Very pleased with the the amount of time she spends to explain my situation.
Nov 24, 2024
Kelsey Hynes was phenomenal - very caring, listened, and responded accordingly while also being very thorough.
Oct 12, 2024
Kelsey Hynes, NP provided outstanding care, going above and beyond with explanations and responding to my questions. I give her my highest rating.
Sep 22, 2024
Kelsey listens to understand both my symptoms and my concerns. I feel heard when I talk to her. Her bedside manner exudes care, friendliness, and competence. She has my trust and respect.
Aug 12, 2024
I live in [...]. It has been so difficult to find a provider who will listen, take time with me, and will not make assumptions based on my health history. Kelsey is exemplary! I decided to return to her (she was my provider when I lived in [...]), because she is worth the 1.5 hour drive.
Aug 01, 2024
Very friendly atmosphere
Jul 31, 2024
Kelsey is a fantastic Primary care provider
Jul 03, 2024
I am more nervous about the health concerns I had after the appointment than I was prior to.
Jun 28, 2024
They all deserve various amounts of recognition. I am pleased to be a patient in this practice.
Jun 25, 2024
Showed care and concerns regarding my health. Answered all my questions that were written on my index card.
Jun 25, 2024
Kelsey Hynes is amazing- so concerned and compassionate.
Jun 19, 2024
Really listened snd answeredcall my questions.
May 25, 2024
Great experience in all ways.
Apr 24, 2024
Office visit was amazing. No wait time. Nurse/staff were friendly and helpful. Provider was amazing listened to my list of concerns and had good plans and actions for process of moving forward. She also was very aware of all of my/family history and how those might tie into my current concerns. Very happy with Kelsey.
Apr 22, 2024
Again, I was in and out with no wait time and my provider spent more than enough time with me discussion my current health status. Kuddos to Kelsey.
Apr 22, 2024
[...] Great experience all around!
Apr 22, 2024
Kelsey is the best! Always caring and concerned for my health!
Apr 13, 2024
Kelsey Hynes, Leesha Hoilette - both have gone above and beyond to help me in the last two years as I navigate new health concerns.
Mar 29, 2024
Had a strep test for a sore throat, I was in and out within 20 minutes. Kelsey is friendlier and more professional than most doctors I've recently seen.
Mar 23, 2024
She did show concern. [...]
Mar 23, 2024
Keep up the great customer service
Mar 23, 2024
While all the North Ponds staff are excellent, Ms Kelsey Hynes and Dr Hursey in particular deserve recognition for their caring and kind approach during the appointment. I feel that they hear my concerns and understand why I'm concerned. Then together we figure out what the next steps are, if any. In this particular case, my symptoms went away on their own after my appointment, in which Ms Hynes could find no infection or other issue. I think the pains I experienced were a "new" stress symptom I hadn't felt before.
Feb 22, 2024
Ms Hynes is a wonderful person and excellent medical professional. Very knowledgeable, friendly, personable yet efficient.
Feb 22, 2024
Kelsey is amazing!!!! Our whole family loves her.
Jan 13, 2024
Kelsey was great!!
Jan 12, 2024
Kelsey is friendly, attentive, and caring.
Dec 13, 2023
Kelsey is the best!
Dec 13, 2023
Kelsey Hynes is an amazing provider for me and my children!!
Dec 11, 2023
My experience exceeded my expectations
Dec 07, 2023
Ms Hynes is knowledgeable, compassionate, easy to talk to. She is confident and comforting. She is as good a health care provider as I have ever encountered. I give her my top rating and highest recommendation
Dec 07, 2023
Ms Hynes and Dr Hersey are at the top of their fields. I commend you on having such highly qualified and effective health care providers.
Dec 07, 2023
Kelsey was amazing during this appointment- so concerned and knowledgeable.
Dec 07, 2023
Dr. Leesha Hoilette, Kelsey and nurses and staff-always 110%.
Dec 07, 2023
Most of the time I see Dr. Hoilette, when Dr. Hoilette is not available Kelsey is one of the other professionals I see. I'm never disappointed and want you to know how much I appreciate their care. This particular appointment was a difficult one, and Kelsey reassured me and Helped me so very much.
Dec 07, 2023
Listened, prompt follow up, office accessible
Dec 06, 2023
Kelsey Hynes is outstanding
Dec 06, 2023
Kelsey Hynes has been amazing each time I've seen her. She is so personal and caring. She has been a great asset to my care team during my pregnancy
Dec 06, 2023
Over the years, I have found Kelsey to be outstanding.
Sep 30, 2023
Kelsey was kind, informed & wonderful during my visit. She was easy to talk to & made the visit very easy
Sep 28, 2023
My guess is the steps Kelsey Hynes took sending me for STAT x-rays probably saved my life. My left lung was full of fluid and she directed me to go to the hospital immediately.
Sep 20, 2023
All employees have been a pleasure to interact with
Sep 06, 2023
Kelsey Hynes was friendly and attentive with true concern for the patients wellbeing
Sep 06, 2023
I've always felt very satisfied with the care that I have received from North Ponds. [...]
Aug 19, 2023
Kelsey Hynes - she accepted me back as a new patient, listened to the changes in my life over the last year that I've been gone, and provided me with recommendations to improve my wellbeing.
Aug 03, 2023
Kelsey is very approachable and easy to talk to. She explains things in a manner that is easy to understand.
Aug 03, 2023
Kelsey was excellent. I always love seeing her.
Jul 21, 2023
Scott Hartman, Kelsey Hynes, Samantha Heacock - all are excellent @ their profession.
Jul 21, 2023
Provider responded to MyChart comments even on her day off!
Jul 19, 2023
Kelsey is the absolute best. Very friendly and easy to talk to.
Jul 16, 2023
Kelsey is by far the best provider I have ever experienced in my life. Honestly she is the reason that I stay at the office. She always is fully dedicated with showing professionalism, care, understanding, and concern to truly rectify the issue at hand. Kelsey is a major asset to the office. I'm not just speaking for myself either, my mother also sees her and feels the same way that I do. Kelsey is 100% dedication and heart. Thank you for helping me find her for my somewhat problematic health Journey.
Jul 06, 2023
Dr. Hynes made my experience pleasant and was happy to answer any questions I had.
Jun 20, 2023
This was my first experience w/this practitioner/office and it was good.
Jun 20, 2023
Kelsey Hynes took wonderful care of my son. She has a great bedside manner
Jun 10, 2023
Dr. Hynes ALWAYS provides wonderful care!
Apr 15, 2023
Kelsey Hynes has just been phenomenal to work with over the years. Do what you need to do to retain this young lady!!!
Apr 13, 2023
Dr. Kelsey Hynes and Gloribee at the checkout desk. Dr. Hynes is kind, patient, and knowledgeable. She is aware of my personal history and took time to address my anxiety about my visit. Gloribee is so sweet and delightful. Her disposition always puts a smile on my face even after a stressful appointment.
Mar 29, 2023
Kelsey Hynes and Dr Leesha Hoilette have been an exceptional support to me since transferring to this office. They have helped me navigate new health situations and have persevered through stubborn symptoms that have not been easily resolved. I've never felt that I've had to beg for help from them. I feel that they truly care about helping me get better.
Mar 22, 2023
Office runs smooth [...]
Mar 13, 2023
[...] great experience
Mar 10, 2023
I feel like my physical was more of a conversation than a check up. There was not a lot of physical examination that happened and I am not sure how some of the results she put in MyChart were possible being she did not see those parts of my body.
Mar 07, 2023
Kelsey Hynes - she's a wonderful and compassionate care provider. The woman at the check out counter [...] she's always so kind.
Mar 02, 2023
Kelsey was kind, knowledgeable, and very personable.
Jan 28, 2023
Dr. Kelsey Hines. Excellent listener, caring.
Jan 23, 2023
Kelsey is amazing!
Jan 22, 2023
Very helpful
Jan 17, 2023
We appreciate the quick responses by the providers when asking medical questions on the U of R health portal! Not sure what we'd do without that resource.
Dec 23, 2022
Dr. Kelsey Hynes always goes above and beyond and makes us feel very comfortable during our visits. The woman at the receptionist desk when checking "out" is always so kind and helpful.
Dec 23, 2022
Kelsey Hynes is by far my favorite Provider. She is so personable, compassionate and truly cares. I was able to confide in her about a troubling time I've been going through and she made our time feel purposeful, and never rushed. She ordered lab work and followed up with me to make sure I was taken care of. I appreciate her beyond belief. Wonderful person and professional.
Dec 23, 2022