At University of Rochester Medicine, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URochester Medicine partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.8

Explanations the care provider gave you about your problem or condition

4.9

Care provider's efforts to include you in decisions about your care

4.9

Concern the care provider showed for your questions or worries

4.9

Patient Comments

5.0

Jackie Michalko listened to my thoughts about prostate surgery and agreed with my scheduling this surgery in October. She was helpful in reviewing my test results and overall health status.

Jun 30, 2026

5.0

Jackie listened very well to my concerns and took me seriously. I felt like we were collaborating, rather than me just being told what to do.

Jun 21, 2026

5.0

Dr Jackie was amazing she's the best I would prefer to keep her over my cardiologist Any day it's been wonderful since the day I met her

Jun 12, 2026