At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

5.0

During this visit, did this provider show respect for what you had to say?

5.0

During this visit, did this provider give you easy to understand information about these health questions or concerns?

5.0

During this visit, did this provider listen carefully to you?

5.0

During this visit, did this provider explain things in a way that was easy to understand?

5.0

Patient Comments

5.0

Mandy is an excellent listener and answers questions with knowledge, skill and compassion.

Sep 21, 2023

5.0

Good.

Sep 19, 2023

5.0

Mandy is a wonderful, caring and knowledgeable provider. My visit with her addressed my issues in a supportive manner. She is the best!

Sep 08, 2023

5.0

Mandy and Pam who I usually see are both excellent! Entire office personnel are wonderful!!

Jul 24, 2023

5.0

All in all, an excellent listener and care provider.

Jul 13, 2023

5.0

Mandy is an excellent provider.

Jun 19, 2023

5.0

Fine

Jun 16, 2023

5.0

No problems.

Jun 14, 2023

5.0

Very good

May 19, 2023

5.0

This practice is outstanding in kindness, care and competence. Mandy put me at ease at my first appointment and every one thereafter. No question was considered irrelevant nor picayune. Her every action and decision have moved me toward better understanding and maintenance of my newly diagnosed condition.

Dec 23, 2022

5.0

Has really given me the best care

Oct 31, 2022

5.0

I left feeling that the nurse practitioner understood my problem and had several ideas that we could try to ease my pain.

Oct 27, 2022

5.0

Mandy is an outstanding listener. She explained all my treatment options, without "leading" in any specific direction, and clearly explaining that the choice is always the patient's. Her manner is always gentle and assuring.

Oct 26, 2022

5.0

Excellent, professional and compassionate care; kind, thoughtfully listened, responded knowledgeably and helpfully. An outstanding professional.

Aug 13, 2022

5.0

This is a great office to work with! Very professional and attentive both in person and via messaging

Aug 04, 2022

5.0

Experience was so good I wanted to fill out the form for superior experience [...]

Mar 24, 2022

5.0

Have already recommended this practice to a friend.

Feb 10, 2022