Microsoft 365 Online
Email Moving to Microsoft Office Online
URMC is on a journey towards more modern technologies to communicate and collaborate across our organization. To make this possible, our first significant change – starting in July 2022 – is moving our email from local servers to the University’s cloud-based Microsoft Office Online service.
Beginning July 2022 and continuing through November 2022, groups of mail accounts will move each week and staggered across the organization to ensure minimal disruption. Once the move is complete, your mail will disconnect from the local server, and it should only take a few moments of effort to reconnect to the new server. There’s no need to defer a move due to vacation or travel.
You will be able to work in your mail (desktop, mobile, and Web Mail) while the move takes place. However, when it is complete, your mail will disconnect from the old server, and you will need to take the steps outlined below to reconnect to your mail on the new server.
For more information about moving to Microsoft Office Online, visit the Email Moves intranet page.
Important Login Change
After your mail moves, you will use your URMC email address and URMC password to sign in. Your old username (ex: jsmith2) will not work for your new online mail account.
You’ll still use your URMC Active Directory username and password to sign in to your computer and systems – they will not change.
Steps to Take After Your Mail Moves
Need urgent access to your mail? Log in to Web Mail to access your inbox from any internet browser – click the outlook.com link to sign into your online mail.
Outlook on Your PC
Macs & Mobile Devices
Sign in to your new email with your URMC email address and URMC password.
If you need assistance after your mail moves, contact the ISD Help Desk at 585-275-3200.
Mobile App: Outlook is the recommended mobile app for accessing your URMC email.
If you’re not yet using the Outlook mail app, consider switching AFTER your mail move, so you create your account one time.
Outlook Distribution Lists: If you own or manage a Distribution List, you’ll need to contact the ISD Help Desk or submit a request to make updates after your mail move.