Friends of Strong Welcomes New Volunteer Program Manager

A familiar face to our volunteers throughout the past four years, Karen Keating is our newly appointed Volunteer Program Manager, overseeing many new beginnings and enhancements to our volunteer program. She will be joined by existing and new colleagues, Nance Lazarek and Cory Dagen, as they work together to support our evolving volunteer programs.

Friends of Strong Exude Passion, Add Value to Patient Experience

Only a few weeks shy of an early retirement, Bud Wesley, was in an ICU waiting room with no one to talk to. His mother was a patient and he found comradery with the families of other patients who were on the same floor—many of which shared the sentiment that they wished there were hospital staff that could be there to help them navigate their circumstances and pass the time.

Profile of Excellence: Ambassador and Guest Services Team

For its dedicated support of students in the UR Teen Health and Success Partnership program, we are pleased to honor the Ambassador and Guest Services program with a 2013 URMC Board Excellence Award in the Team category.