Services
Friends of Strong Memorial Hospital provides services to patients, families and visitors through our volunteer programming, as well as by raising money to support initiatives designed to enhance hospital patients' health care experience.
Here are some of the ways you can help us make a difference for our patients and their families:
You can make a difference for those facing some of life's toughest moments.
Coming together with diverse backgrounds, experiences and skill levels, our volunteers are a vital and much-appreciated part of the patient care team throughout Strong Memorial Hospital. Visit our Volunteer page to learn how you can join our dedicated team of volunteers.


Gifts & Flowers
Sending a gift is a great way to brighten your loved one’s day, provide a token of comfort or say thank you! The Friends of Strong Gift Shop by Cloverkey offers a wonderful assortment of gifts, flowers and balloons for all ages. You will find:
- Fresh flowers
- Plants
- Greeting cards
- Balloons
- Stuffed animals
- Books and puzzles
- Strong Memorial Hospital and Golisano Children’s Hospital branded T-shirts, sweatshirts, accessories, drinkware and other merchandise
- Candy and snacks
- Toys and games
- Jewelry and accessories
- And so much more!
Can’t make it to the hospital or unable to stop by the Gift Shop? We’re happy to offer free delivery to a patient anywhere within Strong during the Gift Shop’s normal business hours.
Orders can be placed online at the link below, or you may call the Gift Shop at (585) 275-2577 and a team member will be delighted to help you shop over the phone. Orders placed within two hours of closing are delivered the same day!
Place an Order for Delivery
November Gift Shop New Product & Promotions
Hours & Location
The Friends of Strong Gift Shop by Cloverkey is conveniently located in the main lobby of Strong Memorial Hospital, just beyond the information desk. Staff members are available to help you anytime during store hours.
- Monday – Friday: 7:00 a.m. – 8:00 p.m.
- Saturday & Sunday: 9:00 a.m. – 7:00 p.m.
Frequent Finger Lakes Coffee Roasters @URMC
Friends of Strong partners with Finger Lakes Coffee Roasters to provide you with a selection of fresh, locally roasted coffee and fresh-baked delicious treats. A portion of all Finger Lakes' Med Center sales is donated to Friends of Strong to further our mission to positively enhance the health care experience.
Med Center Coffee locations include:
- Main Lobby Coffee Bar
Strong Memorial Hospital Main Lobby
7:00 a.m. to 5 p.m. | Monday-Friday
7:30 a.m. to 4 p.m. | Saturday & Sunday
- Green Elevator Coffee Bar
7 a.m. to 11 a.m. | Monday-Friday
- School of Medicine and Dentistry Café
Ground Floor near the Sarah Flaum Atrium
6:30 a.m. to 1 p.m. | Monday-Friday
Connect with Finger Lakes on Facebook or Instagram. For questions or concerns, please contact Finger Lakes' management at (585) 273-4169.
Every day. Every year. Every purchase you make at the Friends of Strong Gift Shop helps support patient- and family-centered care initiatives at Strong Memorial Hospital. Since 1975, Friends of Strong has gifted more than $19 million to departments and programs throughout URMC.