New York State residents (citizens and aliens) who need emergency services may receive care and get a discount if they meet the financial requirements and complete the financial assistance application process. Individuals who reside in the hospital's primary service area (Genesee, Livingston, Monroe, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne and Yates counties) may get a discount on non-emergency, medically necessary services, if they meet the financial requirements and complete the financial assistance application process. Requests for discounts by non-residents are considered on a case by case basis. For non-emergency services, they generally must be approved in advance.