Skip to main content
URMC / Transitional Care Medicine / Contact Us


Contact Us

We see patients by appointment only. You can schedule an appointment by calling (585) 276-7900 during office hours.


(585) 276-7900


(585) 288-1381

Please allow 3-5 business days for any forms to be completed.



8:00 a.m.–4:30 p.m.


905 Culver Road
Rochester, NY 14609
Get Directions

After Hours Care

If you are experiencing a life-threatening emergency, call 911 or go to the nearest emergency room.

The Complex Care Center provides 24-hour telephone coverage for urgent problems. If you have an urgent, non-life-threatening medical problem after regular office hours, please call our office at (585) 276-7900. The answering service will ask for information about your medical problem, then take your phone number, and have the doctor call you back.

Laboratory Services

There is a UR Medicine Lab is on-site at 905 Culver Road, Rochester, NY 14609.


Monday–Friday: 8:00 a.m.–5:00 p.m. (Closed 12:30–1:30 p.m.)
Saturday: 8:30 a.m.–12:30 p.m.

Phone: (585) 288-5344
(585) 654-5513


We Value Your Feedback!

The team at the Complex Care Center is committed to your satisfaction and we want to always provide the kind of experience that we would want for ourselves and our loved ones. Your input and feedback is critical in helping us improve our care and services. We use our patients’ feedback to improve care to our patients and recognize staff.