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URMC / About Us / Our Values & Culture


A Safe, Welcoming, and Supportive Culture for All


ICARE—an acronym for Integrity, Inclusion, Compassion, Accountability, Respect and Excellence—provides the foundation for how we treat people at this Medical Center. Achieving our strategic vision depends on all of us living out these values (including the recent addition of inclusion) and embracing the diversity of our faculty, staff, students, trainees and patients.

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Report a Concern

Integrity Hotline: (585) 756-8888.