

PUBLIC NOTICE ANCC Magnet Recognition Program Site Visit
ANCC Magnet Recognition is one of the highest credentials a healthcare organization can achieve. Magnet designation indicates to patients and the public that the organization has met the most stringent, evidence-based standards of nursing excellence in patient care delivery. Magnet Recognition is not merely an award or a badge of honor. It is steadfast proof of a hard-earned commitment to excellence in healthcare, with contented nurses at its heart.
Highland Hospital was designated as a Magnet organization in 2011, 2016 and 2021 by the ANCC Magnet Recognition Program® and is now applying for redesignation.
We invite patients, family members, staff, and other interested parties to provide feedback via email or direct mail.
- All comments must be submitted in writing by November 8, 2026
- If you would like your comment to remain anonymous, indicate this preference at the top of your letter or email.
COMMENTS WILL REMAIN CONFIDENTIAL AND WILL NOT BE SHARED WITH THE ORGANIZATION
Send Comments to:
Marguerite Smalls
American Nurses Association
Magnet Recognition Program Office
8403 Colesville Road, Suite 500
Silver Spring, MD 20910
Email Comments to: magnet@ana.org
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Why is Magnet important?
Scan here to learn more about the Magnet Recognition Program

Magnet Designation
Magnet Designation
Magnet status is an accreditation given by the American Nurses Credentialing Center (ANCC) to hospitals that satisfy a demanding set of criteria demonstrating the strength of their nursing department and quality of their nurse and patient outcomes. Highland Hospital received Magnet designation, the highest and most prestigious honor an organization can receive for excellence in nursing, in 2011, 2016 and again in 2021. The international quality nursing designation is achieved by only about five percent of hospitals in the country.
As a Magnet Designated Hospital Highland has demonstrated:
- Outperformance of the National Database of Nursing Quality Indicators (NDNQI) national benchmarks in the nurse sensitive indicators of:
- Falls with injury
- Pressure Ulcers greater than stage 2
- Central Line Associated Blood Steam Infections
- Device Related Pressure Ulcers greater than stage 2
- Outperformance of the Press Ganey national mean in Patient Satisfaction measures of both Inpatient and Ambulatory services.
- Outperformance of the Press Ganey national mean in Nurse Satisfaction measures.
Shared Governance
Nurses at Highland Hospital have a long history of participating in decisions relevant to nursing practice through our structures of shared governance. The shared governance structure enables clinical nurses to maintain an environment that fosters autonomy and evidence-based decision making by creating a process for integration of best practices at the unit level, and through effective communication with unit councils. At Highland this is accomplished through the Core Nursing Council at the hospital level and threads to Unit Councils in each clinical practice area.
The Core Nursing Council is chaired and co-chaired by clinical nurses who work closely with the Chief Nursing Officer (CNO) to address areas important to nurses. To accomplish the goals of this group the Core Nursing Council is sub-divided into six working sub councils, each advised by a nursing leader and chaired and co-chaired by a clinical nurse.
The structure of the Core Nursing Council:

Nursing Professional Practice Model
In the Highland Hospital (HH) Professional Practice Model (PPM), the patient and their family is the central unifying purpose by which nurses design care processes and structure. Moving from the center of the PPM outwards, the PPM guides nurses in the delivery of high-quality patient and family centered care. The foundation of the HH PPM encompasses:
- Competency
- Commitment
- Communication
- Compassion
Applying the PPM at the bedside through nursing practice is demonstrated by the nurses support of the patient by:
- Knowing
- Being With
- Doing For
- Maintaining Belief
- Empowering
Supporting the delivery of patient and family centered care are the ICARE values:
- Integrity
- Compassion
- Accountability
- Respect
- Excellence
