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Strong Memorial Hospital


601 Elmwood Avenue
Rochester, NY 14642

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Patient Information: (585) 275-2181


In an Emergency, call 911 or your local ambulance.


Strong Memorial Hospital's Emergency Department (ED) is an international model for modern emergency departments and has been enhanced and expanded with two state-of-the-art additions: A Burn-Trauma ICU and Pediatric Intensive Care/Pediatric Cardiac Care ICUs. In addition, we house the world's only in-hospital Ronald McDonald House, located above the Pediatric ICU.

We offer the region’s most advanced, and comprehensive emergency care including:

Friends or family members are asked to use our waiting room on the 8th floor.

Learn more about the Emergency Department at Strong Memorial Hospital.

Strong Memorial Hospital Emergency Department

Parking Information

  • To get to the Emergency Department, turn into the main entrance of Strong Memorial Hospital and take the first right.
  • If you are driving yourself, park in the adjacent lot. The Emergency Department lot is for patients who drive themselves only.
  • If you are bringing in a patient, you can drop them off at the door and proceed to park in the hospital parking garage. Do not drop patients off in the ambulance bay.

Before You Go

When Should I Go to an Emergency Room?

If you think it’s a life-threatening situation, call 911 or go to the nearest emergency room. This could include:

  • Heavy bleeding
  • Seizures
  • Difficulty breathing
  • Extreme pain
  • Unconsciousness
  • Head, neck or back injury
  • Pale, cold, and clammy skin
  • Weak and rapid pulse

If you can’t drive safely or it is an extremely urgent situation, we suggest that you use an ambulance to get to the emergency room.

Which Emergency Room Should I Go To?

If you can contact your doctor, they will advise you. If you can’t reach your doctor and are driving yourself, go to the emergency room that is closest to you. If you’re using an ambulance and do not have a specific preference, they will bring you to an emergency room based on its location, your type of emergency, and other factors.