Courtney Shores, PAC
Cardiology , Cardiac Surgery , Emergency Medicine , Surgery , Women's Heart Program
Contact
Locations
Highland Hospital
1000 South Avenue
Rochester, NY 14620
999 East Ridge Road, Suite 1000
Rochester, NY 14621
Calkins Corporate Park (Red Creek)
600 Red Creek Drive, Suite 100
Rochester, NY 14623
About Me
Undergraduate: Mercyhurst University, 1999
Bachelor of Arts - Biology
Graduate: Quinnipiac University, 2002
Master of Health Science
Certificate for Physician Assistant
Work Experience
Curren...
Undergraduate: Mercyhurst University, 1999
Bachelor of Arts - Biology
Graduate: Quinnipiac University, 2002
Master of Health Science
Certificate for Physician Assistant
Work Experience
Current: Highland Hospital - Rochester, New York
Cardiology
2006-2014 University of Rochester Medical Center - Rochester, New York
Cardiology
Cardiovascular Intensive Care Unit
2002-2006 Massachusetts General Hospital - Boston, Massachusetts
Cardiac surgery
Certified Specialties
Physician Assistant - National Commission on Certification of Physician Assistants
Connect with Courtney Shores, PAC
Credentials
Education
MSPA | Quinnipiac University. 2002
Ratings & Comments
At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.
Ratings
Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)
Likelihood of recommending this care provider to others
Explanations the care provider gave you about your problem or condition
Care provider's efforts to include you in decisions about your care
Concern the care provider showed for your questions or worries
Patient Comments
As I previously shared, the PA that I worked with was excellent and extremely informative.
Sep 29, 2025
I was so impressed w the full service 24 hours a day. Tests, reports of findings and care plans. The care was excellent and equal whether day or night.
Sep 01, 2025
Excellent!
Aug 31, 2025
She was SUPER. I dreaded coming so was expecting very little. She put my mind at ease
May 15, 2025
I felt rushed & didn't feel that she thought my concerns were not cardio related & therefore I was wasting her time.
May 15, 2025
Yes all the care workers were really very nice and explained everything to me.
Apr 24, 2025
Everyone took great care of me
Apr 08, 2025
Ok
Apr 03, 2025
My provider was exceptionally patient with me. Willing to answer all of my questions and even answer them more than once. She was informative, very calm, helpful, telling me the next steps in the process and very caring.
Apr 03, 2025
All practitioners were so very kind and caring. They explained things thoroughly, were patient.
Mar 26, 2025
Courtney eased my concerns and answered the questions about my afib. When I have an episode of afib I know how to observe how I feel and if I need to take metoprolol tartrate.
Feb 21, 2025
Courtney is wonderful. She's kind, knowledgeable and took her time with us.
Jan 30, 2025
Courtney Shores is excellent!
Jan 15, 2025
Courtney Shores is excellent. Thoughtful and smart - she shows she is listening to things I say.
Oct 06, 2024
Good
Sep 29, 2024
The best
Sep 29, 2024
[...] PA Courtney was impressive.
Aug 29, 2024
Courtney Shores PA was wonderful.
Aug 14, 2024
Good
Jun 15, 2024
Extremely apologetic about my wait time.
Apr 15, 2024
Took all the time and answered all our question.
Apr 09, 2024
I was given more information about my condition.
Feb 28, 2024
Courtney displays great awareness w/patients' possible concerns about financial & health costs of medications. [...] Good, especially on this.
Feb 13, 2024
Provider was excellent.
Sep 15, 2023
I did not feel at all rushed. I was confident we discussed all issues and we were on the same page.
Jul 18, 2023
I had a very positive experience
Nov 12, 2022
Very good.
Oct 28, 2022
Good.
Jul 28, 2022
Vey nice meeting
May 27, 2022
This was the first time I've taken heart and cholesterol medications and I was having problems. Courtney listened attentively and made drug modifications to meet my running and exercise as well as changing cholesterol medications to one that might work better. I asked her to check in with Dr. Schalleck for her opinion and she willingly did. I am so appreciative of the care she give me. I was not an easy patient. I had lots of concerns. She took lots of time explaining risks. Courtney is fabulous!
May 02, 2022
She was very positive and encouraging.
Mar 04, 2022
Courtney Shores was excellent. She was interested in what I had to say.
Feb 06, 2022