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St. James Hospital / Patients & Visitors / Visiting Hours & Restrictions

 

Visiting Hours & Restrictions

 

Our Universal Masking policy mandates all St. James staff, vendors, patients and visitors wear a mask at all times while in the Hospital at 7329 Seneca Rd. and Medical Office Building at 7309 Seneca Rd.

As COVID cases rise in the hospital and in our community, St. James Hospital is resuming visitation restrictions to help keep patients, caregivers and the community safe. 

Beginning at 8 a.m. Tuesday, August 31, there will be no visitation for adult COVID-positive patients in the medical-surgical unit; non-COVID patients may have a total of two designated visitors during the inpatient stay, but only one visitor per day for up to four hours. Exceptions apply for pediatric and special needs patients or end-of-life care. 

Inpatient Unit

  • Visiting hours 11 a.m. – 8 p.m. (two designated visitors per patient stay; one visitor per day for up to four hours)
  • No visitation for COVID-positive patients
  • Exceptions: Pediatric and special needs patients or end-of-life care

Emergency Department

  •  No restrictions on visiting hours
  • One support person per patient
  • Exceptions: Pediatric and special needs patients or end-of-life care

Surgery Department 

  • No restriction on visiting hours
  • One support person per patient to wait in the family waiting room

Outpatient Visits 

  • One support person allowed per patient for all outpatient programs, including all services in the Medical Office Building

 

Thank you for helping us maintain a safe environment at St. James Hospital. If you have questions, please call our patient relations line at (607) 247-2365 or the main switchboard at (607) 247-2200.