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Patricia Longdue

Patricia LongdueCurrent Appointment

Clinical Services Secretary

Overview

Ms. Longdue joined the University of Rochester in 2004 and has worked in NDBP since 2008.

Roles and Responsibilities

  • Answers and triages questions for families
  • Completes the registration and mails paperwork when families call to schedule an appointment
  • Schedules follow-up appointments for families
  • Obtains referrals from the insurance companies
  • Provides families with the information needed to activate the MyChart system

Patient Care Profile

Ms. Longdue recognizes that many of our families call when they have concerns regarding their child’s developmental needs. She understands that our families have concerns about their child and can be under a lot of stress at times and she tries to reassure them. She helps families get the process started by completing their registration and mailing out their paperwork as soon as possible.