Emergency Department at Highland Hospital Emergency? Call 911 or your local ambulance service. High Quality Care and Personalized Attention The Wolk Emergency Department at Highland Hospital is a state-of-the-art facility staffed by physicians specially trained and highly experienced in emergency medicine. These professionals work closely with a dedicated and talented team of physician assistants, nurses, and patient care technicians to provide the very best care. Experts in Geriatric Care As the leading provider of geriatric services in upstate New York, Highland Hospital’s emergency services are tailored to meet the needs of older patients. Highland is the first in our area to equip its Emergency Department with elder-friendly features and design emergency care protocols especially for the elderly. We have more geriatricians on staff than any hospital in the region, and we collaborate with them to attend to the complex needs of geriatric patients. Many of our nurses have geriatric-specific NICHE training and are certified by the ANCC. Watch a video about Highland Hospital's expertise in emergency geriatric care. Affiliated With the University of Rochester Medical Center The Emergency Departments at Highland and Strong Memorial Hospitals work collaboratively to manage the flow of patients, and Highland patients have access to the wide variety of specialty services at the Medical Center.