UR Specialty Pharmacy Location Medical Center Contact Information Phone: (585) 273-4767 or 1-855-340-4767 Fax: (585) 276-1089 or 1-855-810-1089 firstname.lastname@example.org Hours Monday-Friday 8:00a.m. - 4:30 p.m. Closed for University Holidays Prescription pickup available through Strong Memorial Hospital Outpatient Pharmacy or Employee Pharmacy. Mailing Address 601 Elmwood Ave, Box 617 Rochester, NY 14642 The Specialty Pharmacy fills medications that are usually high cost and/or high risk with special storage requirements. Many times these medications are not found at your traditional pharmacy and are required to be filled at a mail order pharmacy by your pharmacy benefits manager (prescription insurance). Specialized Services We offer many services and benefits that include: Disease-specific programs to complement your current management, including help with side effects, coordinating care with your doctor's office and monitoring your response to medications Demonstrations and education on administrating your medications Advice on proper storage and disposal of medications An on call pharmacist 24/7 via a toll-free phone number Discounts and percent-off reductions in co-pays for patients enrolled in University Health Plans. Help with patient assistance programs to lower cost of co-pays, help during deductible and non-insurance Eligibility We are able to fill prescriptions for these medications for: Patients of Wilmot Cancer Center, Pluta Cancer Center, Strong Neurology (specifically Multiple Sclerosis), and Strong Gastroenterology & Hepatology (specifically Hepatitis B & C). We are working on expanding our services to other clinics at the University of Rochester Medical Center. University employees enrolled in University HSA and University Copay Plan will enjoy a reduction in co-pays. Employees enrolled in the HSA-Eligible Health Care Plan will receive a discount off the usual out-of-pocket cost of each medicine (prior to reaching their deductible) and then a reduction in co-pays once their deductible has been met. Retirees enrolled in Preferred Gold HMO with University Major Medical, University Complementary Care Plan with Major Medical, or the University Stand-Alone Major Medical Plan will receive a discount off the usual out-of-pocket cost of their prescriptions prior to reaching their prescription deductible and then a reduction in coinsurance once their deductible has been met. Prescription Pick-up and Delivery There are multiple options for obtaining your prescription. Free delivery to your home or workplace. Picking up a prescription: The pharmacy is a closed pharmacy, so your medication can be available for pickup at the UR Employee Pharmacy, Strong Memorial Hospital Outpatient Pharmacy or your clinic appointments. Pick ups can be set up with your assigned pharmacy technician. To ensure patient safety and because of legal requirements, medications cannot be returned once they leave the pharmacy. Therefore, we do not offer automatic prescription refills. Transferring Your Prescriptions To begin transferring your existing prescriptions to the specialty pharmacy, complete the new patient form (you may fax it directly to (585) 276-1089. To speak with a pharmacy staff member, call (585) 273-4767.