Current Visitor Restrictions at Strong Memorial Hospital

Visitation for Patients Admitted to the Hospital

• Only 1 visitor is permitted throughout the hospital stay. If there is an exception for a support person, that person will be considered the 1 visitor.
• All visitors must be at least 18 years old.

Visiting Hours

• Hours for visiting are between 8 a.m. - 8 p.m.
• Visitation is limited to 4 consecutive hours per day.

Exceptions

• Patients with COVID:  No visitors unless they meet one of the other exceptions.
• Pediatric Patients:  2 designated individuals during visiting hours, 8 a.m. to 8 p.m. For overnight guidelines, patients should ask the unit staff.
• OB Patients in Labor:  1 identified support person and a doula are permitted during labor. After delivery, the support person is permitted to stay.  
• Behavioral Health Patients:  Visiting hours from noon to 8 p.m. Developmental Disabilities/Cognitive Impairment Patients:  1 support person, no time limitations, as care team deems necessary.
• End-of-Life Patients:  2 individuals may visit at the same time. Note:  Visitor status will be reviewed as patient’s condition changes.

Patients having Surgery or a procedure in the Cardiac Cath Lab or Electrophysiology Lab

• Only 1 visitor may accompany patient through the pre-surgical process.
• The visitor may remain socially distanced in a designated waiting room.
• If patient is admitted after surgery, visitation and exception guidelines will be followed.

Emergency Department and Observation Units

• No visitors are allowed throughout ED and Observation Unit 1; exception guidelines will be followed.
• Observation Unit 2 will follow the same visitation guidelines as the rest of the hospital.

Dialysis Unit, Infusion Center, & Interventional Radiology

• Visitors are not permitted, as space does not allow for social distancing.
• Visitation exception guidelines will still be followed.

When You Visit in the Hospital: Guidelines to Follow

• A medical mask must be worn at all times – cloth masks are not permitted.  Those who fail to comply will be asked to leave the premises. Wear your mask correctly; nose and mouth must be covered.
• Wash your hands often. Wash with soap for at least 20 seconds. Use sanitizer; ask for some if none is available to you.
• Individuals who are sick or suspected of having COVID may not visit. Visitors will be screened for symptoms and temperature checked.
• After screening, visitors will receive a visitor pass, which is only a one-day pass.
• Social distance; stay 6 feet apart from other people. Visitors stay in patient’s room whenever possible. If you smoke, please bring nicotine replacement.
• When you leave the hospital, help everyone stay safe: remain masked, wash your hands after visiting, and maintain social distancing.
• For questions, call (585) 275-7555.

Wilmot Cancer Center Visitor Policy

• Patients coming in for a clinic appointment may have one visitor or support person, when waiting room space allows.
• Visitors are currently not permitted in the infusion center or in radiation therapy waiting area because of the limited space available in these locations.
• Patients who are hospitalized may have a total of one individual visit during the hospital stay. Each visit can be up to four hours in a blocked time frame. Visiting hours for hospitalized patients are between 8 a.m. and 8 p.m.
  All visitors must go through a screening station before entering. If waiting area space is too full, visitors may be asked to wait in their car until the visit begins. Please ask a staff member if you have questions.