Urgent Care Locations & Wait Times

Using 'On My Way' doesn't guarantee a scheduled appointment time slot but we do our best to accommodate all our patients.

This feature tells us you're coming to Urgent Care so we can reduce the information needed during check-in and better prepare for your visit.

Please note that wait times are based on our best estimate, and we need to see patients based on the severity of their illness. Wait times begin for patients on site and checked-in.

When you arrive, please come inside and your brief check-in process will take place.

View Current Hours of Operation and Estimated Wait Times by Location.

To get the best care, come to the right place 

Urgent Care No appointment necessary. Evening and weekend hours. For non-life-threatening illnesses and injuries.
  • Abdominal pain
  • Broken bones
  • Coughs
  • Cuts
  • Diarrhea
  • Earaches
  • Falls
  • Fevers
  • Flu
  • Infections
  • Minor burns/trauma
  • Nausea/ vomiting
  • Rashes
  • Sore throat
  • Sprains/strains
  • Upper respiratory infection
  • Urinary tract infection
On-Demand Video Visits Connect with UR Medicine providers via your home device for real-time care, 7 days a week, including evening and weekend hours.

On-Demand Video Visits are telemedicine visits for common illnesses and minor injuries. Wait times are typically between 5-15 minutes.

Emergency Department Open 24/7. Life and limb-saving care.
  • Chest pain
  • Confusion/change in mental state
  • Fever in children < 2 months old
  • Heart attack
  • Loss of consciousness
  • Multiple injuries or possible
    broken bones in areas such
    as ribs, skull, face or pelvis
  • Pregnancy-related bleeding/pain
  • Seizures
  • Shortness of breath
  • Stroke symptoms

Important Information Regarding COVID Testing

  • COVID/Flu/RSV Testing: UR Medicine Urgent Care evaluates and treats those ILL with symptoms. We do not provide testing for exposure or those that do not have symptoms.
  • Those with mild symptoms or who need COVID testing should use public testing locations or check with their Primary Care Provider.
  • It is NOT necessary to confirm a positive rapid COVID test. Unless you need medical care, you should remain isolated at home and contact the Monroe County DOH to report a positive test.
  • Unless you need medical care, you should remain isolated at home per CDC guidelines
  • UR Medicine Urgent Care is not a COVID testing only site

 

MASKING REQUIREMENTS

medical maskGiven the high transmissibility of the COVID Omicron variant, cloth masks are not permitted in UR Medicine hospitals, on- and off-site ambulatory clinics, clinical labs, and clinical research areas.

To keep everyone safe, medical masks must be worn and will be provided upon request.


Urgent Care Locations

On-Demand Video Visits

Connect with UR Medicine providers via your home device for real-time care, 7 days a week, including evening and weekend hours. On-Demand Video Visits are telemedicine visits for common illnesses and minor injuries. Wait times are typically between 5-15 minutes.

 

Location Details

Canandaigua:

Part of F.F. Thompson Hospital

699 South Main Street
Canandaigua, NY 14424
(585) 978-8240
Fax: (585) 851-0601
Monday-Friday: 8am - 8pm
Saturday-Sunday: 9am - 5pm
Holidays: 9am - 2pm

 

Farmington:

Part of F.F. Thompson Hospital

1160 Corporate Drive
Farmington, NY 14425
(585) 924-1510
Fax: (585) 924-1589
Monday-Friday: 9am - 6pm
Saturday-Sunday: 9am - 5pm
Most Holidays: 9am - 2pm

 

Geneseo:

Part of Noyes Memorial Hospital

50 E. South Street
Geneseo, NY 14454
(585) 243-9595
Fax: (585) 991-6020
Open daily from 9am - 8pm
Holidays: 9am - 8pm

 

Greece:

Part of Strong Memorial Hospital

2047 West Ridge Road
Rochester, NY 14626
(585) 276-9100
Fax:  (585) 227-2751
Open daily from 9am - 8pm
Holidays: 9am - 4pm

 

Henrietta:
Across from the Post Office
1300 Jefferson Road
Suite 100
Rochester, NY 14623
(585) 413-1800
Fax: (585) 413-3499
Open daily from 9am - 8pm
Holidays: 9am - 4pm

Hornell:

Part of St. James Hospital

7309 Seneca Road North, Suite 103
Hornell, NY 14843
(607) 385-3800
Fax: (607) 385-3170
Open daily from 10am - 8pm

 

Newark:

Part of F.F. Thompson Hospital

800 W. Miller Street, Unit 11
Newark, NY 14513
(In the Wegman's Plaza)
(315) 226-8900
Fax: (315) 226-8930
Monday-Friday: 8am - 8pm
Saturday and Sunday: 9am - 5pm
Holidays: 9am - 2pm

 

Penfield:
Across from Wegmans
2134 Penfield Road
Penfield, NY 14526
(585) 276-8280
Fax: (585) 377-0022
Open daily: 9am - 8pm
Holidays: 9am - 4pm

 

Perinton:

Part of Strong Memorial Hospital

1669 Pittsford-Victor Road
Victor, NY 14564
(585) 276-0800
Fax: (585) 218 0521
Open daily from 9am - 8pm
Holidays: 9am - 4pm

Pittsford:

Part of Strong Memorial Hospital

In the Pittsford Colony Plaza
3400 Monroe Avenue
Rochester, NY 14618
(585) 203-1055
Fax: (585) 203-1060
Open daily from 9am - 8pm
Holidays: 9am - 4pm

Spencerport:

Part of Strong Memorial Hospital

42 Nichols Street
Spencerport, NY 14559
(585) 349-7094
Fax: (585) 349-7099
Open daily from 9am - 8pm
Holidays: 9am - 4pm

Webster:

Part of Strong Memorial Hospital

2070 Empire Blvd.
Webster, NY 145802
(585) 602-3900
Fax: (585) 787-3365
Open daily from 9am - 8pm
Holidays: 9am - 4pm

Wellsville:

Part of Jones Memorial Hospital

191 North Main Street
Wellsville, NY 14895-0072
(585) 593-1100
Open daily from 2pm - 7pm