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UR Medicine Pharmacy provides efficient, patient-focused pharmacy services to  inpatients, outpatients, and emergency department patients, as well as to specific groups of patients in the community.

Medicine Pharmacy is dedicated to:

  • Servicing the needs of our patients and staff by providing drug information for both patients and medical professionals and promoting safe and cost effective drug therapy
  • Education and training of future pharmacists by promoting teaching internships and residency programs
  • Cutting-edge scientific research programs, working to better understand how the human body functions and alleviate human diseases
Cartoon pharmacy truck driving down the road

Home Delivery

Patients can select home delivery for prescriptions, saving time you would normally spend traveling to and from your local pharmacy.

UR Medicine's Approach

In each of the UR Medicine outpatient pharmacies, we provide quality services while meeting the pharmaceutical needs of diverse and often critically ill populations.

Because of our non-profit status, many of our outpatient pharmacies service only:    

  • Patients receiving care at UR Medicine
  • Patients attending UR Medicine clinics
  • University of Rochester staff and retirees, including volunteers

Your pharmacist is an important member of your healthcare team. In addition to performing more traditional dispensing services, UR Medicine pharmacists are actively involved in many specialty areas.

Your UR Medicine pharmacist can help you understand your medications to ensure that these are taken safely and effectively.

Home Delivery

UR Medicine patients can select home delivery for prescriptions. Benefits of home delivery:

  • Medications conveniently delivered straight to your home
  • Easy online enrollment via MyChart
  • Request refills online without having to pick up a phone
  • Free delivery 

Getting Started With Home Delivery

  • Log in to MyChart and select Medications > Refill a Prescription
  • Under Delivery Method, select “Deliver by UR Pharmacy Delivery”
  • From there, provide a delivery address and add special instructions
  • In most cases, deliveries are made within 24 hours


If you are not currently using the UR Pharmacy but would like to take advantage of this service, please call (585) 602-2271 to move your prescriptions to our pharmacy. Don’t have MyChart? Learn how to sign up.

What Sets Us Apart?

Personal Attention & Counseling

Our pharmacists take the time to talk to you about your medications and to answer your questions. We offer medication counseling to help you understand your medications. Our outpatient pharmacies are located in our hospitals or close to our facilities.

A pharmacy close to home or close to the doctor's office is great, just as long as you are not sacrificing personal attention and counseling to gain convenience.

Learn about our education and training programs.

Pharmacy site


We serve you in the Rochester metropolitan area and surrounding region.

View All Locations

7 locations

Strong Memorial Hospital Outpatient Pharmacy - Rochester

Strong Memorial Hospital
601 Elmwood Avenue
Rochester, NY 14642

UR Employee Pharmacy - Rochester

Strong Memorial Hospital
256 Crittenden Boulevard
Rochester, NY 14642

UR Specialty Pharmacy - Rochester

Strong Memorial Hospital
601 Elmwood Avenue
Rochester, NY 14642

Additional Resources

Patient Safety

At UR Medicine, patient safety is what drives us to embrace the latest innovations that can help us avoid giving the incorrect drug and/or the incorrect dose to our customers. We employ new technologies and automation allowing the pharmacy team to be more patient focused.

Our technologies and practices include:

  • Robotics and technology (at Strong Memorial Hospital)
  • Bar coding
  • Drug interaction and drug dosage checking tables
  • Getting to know our customers on a personal basis

Follow the Directions on Your Medication

Effective pharmacy has to include the patient's ability to follow the directions of the medications. Only with proper amounts, taken in the prescribed manners, can we expect pharmaceuticals to demonstrate their effectiveness on our health.

For safety's sake most medicines come in child proof or safety-proof packaging. Ask your pharmacist for non-child proof packaging if it's easier for you to use.

If you are a person or a caretaker for a person who requires a complicated schedule of medication and therapies, talk to your pharmacist about some inexpensive tools available on the market that are designed to help you take your medications exactly as prescribed by your physician.

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