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URMC / Employee Assistance Program / News & Events / UR Medicine EAP Blog / July 2017 / Oops! When You Make a Big Mistake at Work

Oops! When You Make a Big Mistake at Work

Everyone makes mistakes at work, but do you know how to manage these mini crises when they occur? The first rule is to remain calm and assess the true impact. If needed, determine how best to rectify the problem and bring the error, along with your suggested solution, to your boss. Get out in front of any work error rather than have it be discovered by others. Own the error when it’s yours. Learn the lesson from the mistake and commit to not repeating it. Apologize for your mistake. People usually accept a sincere apology and view it as a positive display of character. Avoid the self-punishment of ruminating over your mistake after you’ve taken all the necessary steps to resolve it.


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