Employee Assistance Program When personal or work related problems become difficult to manage, Strong EAP can help. We provide professional, confidential guidance for employees and their family members, as well as consultation to supervisors and managers to assist in addressing employee/team challenges. Strong EAP will work with you to assess the issues and provide short term-counseling and referrals to additional resources as appropriate. There is no cost to employees of our customer organizations and their families to use our services. If you have questions, or to make an appointment, call (585) 475-0432. For UR Employees Strong EAP offers services to UR Employees. Read more about these services on our UR Employees page.