Let Us Help You Manage Your Challenges

Juggling the demands of work, family, and other obligations, can make life stressful. Employee Assistance Program (EAP) is a confidential service that provides employees and household members of our customer organizations the opportunity to discuss personal or work-related problems with a professional counselor 24 hours a day, 365 days a year. We’ll offer you guidance and resources for coping more effectively with a variety of personal and work-related challenges. There is no cost to employees of our customer organizations and their household members to use our services.

How We Can Help

Employees and their household members can turn to EAP for help with many personal and work-related issues including:

  • Problems with a supervisor or coworker
  • Depression
  • Anxiety
  • Grief and Bereavement
  • Family/marriage/relationship issues
  • Drug/alcohol Dependency
  • Financial stress
  • Child/adolescent issues
  • Parent/child problems
  • Stress-related illnesses
  • Mediation needs
  • Becoming a parent
  • Illness or disability

Learn about our services specifically for supervisors.

 

New Clients

Please download and complete our new client forms prior to your first appointment.

 

Download Our Forms

 

Once you have scheduled an appointment, new client forms can be emailed to our office at EAP@urmc.rochester.edu.

*Please note, if you are sending new client forms from a UR email address, your email is automatically secured. If you are sending new client forms from an email address external to UR, please add !secure to the subject line of your email to secure the message.

Man talking with woman doctor using a tabletCan't make it to one of our locations?

Meet with an EAP counselor via secure video conference.

Learn more about EAP Telehealth

Life-Work Connections/EAP Name Change Announcement

Life-Work Connections/EAP has a new name - UR Medicine EAP. The name change is not impacting program eligibility or services offered. The program will remain available to all University of Rochester employees and their immediate family members. You will continue to work with the same counseling staff and offered the same services. For additional information on eligibility and offerings, please visit the Well-U website or call (585) 276-9110.

EAP Orientation