Workshops & Training

Compassion Fatigue: When the Helping Profession Hurts

Secondary Traumatic Stress Disorder (STSD) occurs in helping professions when the pile-up of witnessing or working with victims of traumatic events and their families take an emotional toll. This presentation explores the characteristics of those most likely to experience STSD and how to add to your personal resources to minimize the effects of STSD.

Conflict Resolution Skills

Conflict does not have to be a negative experience. In order for growth and change to occur, we need conflict and differences of opinions. However, it is HOW we present our differences that are the keys to effective conflict resolution.   Learn and practice the four steps for effective conflict resolution.

Coping with Work and Family Stress

Stress happens. Stress does not go away, but we can learn how to manage our stressful lives, change what we can change, and let go of the things we cannot change. This session introduces the concept of stress, explains how perceptions influence stress levels, and identifies personal resources to mitigate stress.

Dealing with Difficult People

Difficult people pop up everywhere. They are our clients, our patients, and sometimes our co-workers or family members. Learn to identify types of personalities that are difficult and learn strategies to react effectively and diffuse a patient or customer who is being difficult.

Developing Resiliency While Moving Through Change

Changes at home and in the workplace often feel challenging. This training focuses on the concept of resiliency; What it is and how to increase it. Yes, you can become more resilient!

EAP Orientation

The EAP orientation is a complete overview of the benefit. Attendees will understand the services offered and how to access UR Medicine EAP. Duration: 15-20 minutes.

Effective Communication Skills

Communication has two components: Listening and speaking. Understanding what another person says does not mean you have to agree with them, but is critical to effective communication. What we say and how we say it is the other critical component to effective communication. Develop and practice active listening skills. Learn to communicate effectively to say what you mean and mean what you say.

Ensuring Wellness in a Public Health Crisis

Trying to find wellness during the COVID-19 public health crisis might seem impossible. This training will focus on concrete ways to increase wellness during this time of unprecedented change and stress.

Food and Mood

We have all heard the expression "You are what you eat", but have you ever wondered about how what you eat impacts your mood? This presentation will cover current nutritional realities and how they impact your brain and ultimately, your mood.

Mindfulness and Meditation

Mindfulness is "paying attention on purpose, in the present moment, non-judgmentally"—Jon Kabat Zinn. This presentation provides an introduction to Mindfulness and Mediation. The benefits of Mindfulness and Mediation are covered along with a mindful breathing exercise and 10 minute guided meditation.

Physical Activity and Mood

Humans are designed for regular physical activity. The sedentary nature of much of modern life most likely plays a significant role in the epidemic incidence of mood disorders today. This presentation will cover how exercise improves mood and how to incorporate exercise into your busy daily routine.

Preparing for Winter with COVID-19

The prospect of facing Winter in Rochester with COVID-19 restrictions can be daunting. Fortunately, there are steps we can each take to maintain a positive outlook, to engage in self-care, and to continue to maintain social connections. This training focuses on concrete ways to prepare for and move through the Winter months while taking the steps we all need to take to keep ourselves and our loved ones safe.

Rethinking Work Life Balance

We live and work in a culture where work life balance is an elusive ideal most of us struggle to obtain. This talk will examine our current thoughts on work life balance and how we can better manage our priorities.

Talk Saves Lives: An Introduction to Suicide Prevention

Talk Saves Lives is a standardized, 35-45 minute presentation that covers the general scope of suicide, the research on prevention, and what people can do to fight suicide. See a description of the program on the AFSP website.

When Substance Abuse Comes to Work

It is estimated that substance abuse costs our society between thirty-three and sixty billion dollars a year. As many as one in five workers has reported injuries or exposure to dangerous conditions because of a co-workers drinking, or have had to go beyond their regular work responsibilities to compensate for an employee who was alcohol-impaired. This session will review facts of alcohol and substance abuse and offer resources to access help for the substance abuser and his/her family members.

Building a Strong Financial Future

Learn how to create an outlook for their finances that will create motivation and discipline, and develop specific, attainable financial goals that fit with their values. Participants will also develop the necessary tools for maintaining a simple and effective spending plan, and create a plan for building a strong financial future

Building the Foundation for Financial Wellness

Are you looking to improve your financial picture, but you're not sure where to begin? Building the Foundation for Financial Wellness offers the opportunity to get started the right way… with vision, outlook, and motivation backed by a solid plan.

Learn how to:

• Develop specific, attainable goals that fit with personal values
• Follow the correct steps in developing an effective spending and savings plan, and
• Build the foundation for financial wellness.

Confessions of a Shopaholic

Overspending has become a celebrated activity in our culture. Everyone likes to spend money on the latest and greatest… tablets, smartphones, smart TV’s, etc. Unfortunately, overspending can severely hinder our financial wellness and prevent us from achieving our full potential in building wealth and security. In this session you will learn how to gain control over your spending, have a correct “money mentality”, be a savvy shopper, and overcome spending problems.

Credit Reports, Scores, and all that Fun Stuff!

The topic of credit can be daunting when you consider everything involved. With so many changes and regulations, it's difficult in this day and age to have a solid grasp of things such as credit scores, credit reports, and what is considered to be good credit. Through Credit Reports, Scores, and all that Fun Stuff consumers learn how to order their credit report, how to read their credit report, how to dispute and correct inaccurate credit reporting information, how to repair and rebuild damaged credit, and strategies for debt management.

Dealing with Debt Collectors

When it comes to dealing with debt collectors, many consumers feel lost not knowing where to begin. This class is the perfect way to gain the knowledge and confidence needed to tackle old collection debts with skill and ease. The class covers what collectors can and cannot do, how debt collectors get paid, options for responding to a debt collector, record keeping, enlisting the help of an attorney, and options when a debt collector violates the law.

Defeating Your Debt

It's estimated that the average American household owes almost $10,000 in credit card debt alone, representing minimum payments of almost $400 a month. Covering strategies for negotiating interest rates, negotiating settlements, and developing repayment plans, this class empowers consumers to take charge of their debt and work towards a debt-free lifestyle.

Eating Healthy on a Budget

Participants learn the best strategies for getting the most out of their food dollar. At the same time we discuss important strategies to follow when shopping and share helpful meal planning ideas.

Paper or plastic… Avoiding debt disaster!

Borrowing money doesn’t usually conjure thoughts of anxiety or fear, but often borrowers end up with debt “horror stories”.  The first area that many individuals get tripped up with is a credit card. In this session you will learn about the good and the bad of credit cards – rewards, interest, fees, limits and more. Find out how to use a credit card to establish your credit history, stay out of debt, and use credit the right way. You will also find out about some of the consequences of a debt disaster such as bankruptcy, judgments, and garnishments.

Planning for the Holidays – Without Breaking the Bank

Learn how to plan, prepare, and manage holiday expenses. Receive tools that will help you reduce your holiday costs and increase your holiday enjoyment.

Protecting Your Personal Information

Identity theft is one of the most pervasive crimes in our nation. It impacts individuals from all walks of life and is typically carried out by a person that is known to the victim. Criminals are continually developing new ways of farming sensitive personal information to carry out their crimes. In this ever-changing landscape of electronic transactions and information sharing technology, it's vital that we continually learn what measures we need to take to remain safe. This class lays the groundwork for what we need to do to combat identity thieves.

Recognizing Stress, Depression, and Anxiety in the Workplace

Gain tools to assist you in recognizing signs of depression, anxiety, and stress among your employees. Learn about what you can do to help a struggling employee.

Using EAP in Supervision

Improve your ability to recognize employees having personal problems that are adversely affecting performance. Find out how EAP can be used as a productivity tool when addressing job performance concerns. 

Work-Life Balance Starts with you as a Leader

Assess your own work-life balance as a leader. Uncover good balance habits you can model for your employees.

Workplace Conflict: A Supervisor’s Guide

Learn how and when you should intervene in conflicts between coworkers. Evaluate your approach to conflict resolution and develop new skills to maximize effective outcomes.

Please note: 90 minutes allows for opportunity to practice new skills