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Services

To make an appointment, please call (585) 276-9110 or email eap@urmc.rochester.edu

Our office is relocating! Effective 11/14/2022 our new location will be 179 Sully’s Trail, Suite 200, Pittsford, NY 14534. We look forward to seeing you in our new office!

"I do want to thank you for your counseling & support during such a stressful time in my life. You were an excellent listener, & shared some very helpful strategies I’ll continue to use."

Anonymous

UR Medicine EAP provides confidential guidance and support for addressing a variety of personal and work-related challenges. Best of all, services are free of charge to employees of customer organizations and their household members (for a limited number of sessions). EAP’s providers have a master’s degree/license in either Mental Health Counseling, Social Work, or Marriage and Family Therapy. Some staff also are Certified Employee Assistance Professionals.

Assessment & Counseling

Professional guidance and resources for coping more effectively with a variety of personal and work-related challenges.

Critical Incident Response

Immediate, highly sophisticated responses to critical incidents to support the organization and its employees.

Support for
Supervisors

Services for supervisors, including consultations, workshops and training, referrals, and critical incident response.