Skip to main content
Explore URMC

UR Medicine

UR Medicine / Otolaryngology (ENT) / Audiology / Patient Experience


Strong Stars

Thank you, Molly!

  • Molly adjusted my hearing aid and helped pair them with my cell phone! She is a pleasure to work with! She listens to what your concerns are and asks questions to make sure I am getting the maximum experience from my hearing aids. She is number 1 in our books!

Thank you, Kate!

  • Kate made my appointment very quickly and really helped me!

Thank you, Christina!

  • Christina went above and beyond to get my new hearing aids with short notice before my insurance changed and I didn't have coverage! She took time for my phone calls and follow-ups! Without her help, I would not have been able to afford the new hearing aids!

Thank you, Christy!

  • Christy helps us navigate all of the cochlear implant sound processor equipment for both of my son's ears! She has an amazing knowledge and her attitude is always so great! Without Christy, we would often be confused about parts that need updating and my son would not be able to hear as well!