Skip to main content
URMC / Libraries / Edward G. Miner Library / Computing and Tech Support

Computing and Tech Support

Accessing Email from Offsite

These instructions will tell you how to access email from offsite or while on the guest network.

iPads at URMC/SMD

iPads at URMC/SMD provides information about iPad setup and support.


Butterfly ultrasound probes are distributed to Phase 1 medical students.

Information on the use and care of Butterfly probes

Printing @ Miner

Print wirelessly from your mobile devices.

Printing Information

SMD Student Calendars

Course calendars for the University of Rochester School of Medicine and Dentistry are now available electronically. The link below contains information regarding how to subscribe from a variety of devices, including your iPad.

SMD Calendar

Laptop Lending Program

Miner Library has PC and Macintosh laptops available for short-term loan to University of Rochester students, faculty and staff.

Laptop Lending Information

Email Services

Miner Library supports medical student, graduate student, dentistry, and SON student email accounts. We also provide documentation for mobile device clients. For more support information click the link below.

Email Support

Setup Guide for Email on Mobile Devices

Antivirus Services

Crowdstrike is the antivirus software provided for devices managed by the University.

Windows and macOS contain built-in features to prevent and remove malware and viruses from computers.

Antivirus Software Information

Connecting from off-site - VPN

VPN is NOT available for student owned laptop PCs and MacBooks. As an alternative, ISD provides clientless VPN for use in accessing eRecord, HRMS, MedSIS, and Outlook WebMail.

ISD's Clientless VPN Instructions

Note: URMC-SH (AD) login is required

Remote Access to Library Resources

Access to electronic resources from remote locations is restricted to current active University of Rochester faculty, staff, and students.

Remote access instructions and information

Wireless Networking

Wireless networking is available throughout Miner Library. If you require assistance with wireless connectivity, feel free to contact us (585) 275-6865 or visit the Computing Center Help Desk.

Wireless Network Information

Public Computers

In addition to the Computing Center, we support public-use and student-use computers in several locations within the School of Medicine and Dentistry.

Detailed descriptions of computer locations

Computing Center Software

The Computing Center has many software packages available, from Microsoft Office to Endnote to SAS.

List of available software

Computer Assisted Instruction (CAI) Download Links

CAI software is available for Medical Students

Histo Slide Review (requires login)

Histology Quiz (originally created by Brian Ayers, University of Rochester Medical Student Class of 2019)

Download CAI Software

Student computer recommendations

Recommendation information