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July 2017

Oops! When You Make a Big Mistake at Work

Oops! When You Make a Big Mistake at Work

Everyone makes mistakes at work, but do you know how to manage these mini crises when they occur? The first rule is to remain calm and assess the true impact. 

Enhancing Coworker Relationships with Emotional Intelligence

Enhancing Coworker Relationships with Emotional Intelligence

Emotional intelligence (EI) is your ability to be aware of your emotions, accurately perceive emotions in others, decide how to use this information, and act in ways that produce successful workplace relationships.