TV and Phone Services at Highland Hospital Local Telephone Service is Free Telephone service is provided in all patient rooms. There is no charge for local calls or calls to toll-free numbers. To make a local or a toll-free call dial "9" then the telephone number. To place a long-distance call dial "9," then "0," and then the telephone number. Long-distance calls must be collect, charged to a calling or credit card or third-party billed. If you have any problems with the phone in your room, please notify a staff member as soon as possible. Repairs are usually made within 24 hours, unless it is a holiday or weekend. Out of consideration for other patients, incoming calls are not received from 9:30 pm –7 am. Television Service is Free Television service is provided free of charge in all patient rooms. Patients can turn on their television using the pillow speaker in their bed frame or the handset attached by a cable at their bedside. To report any problems with television service, patients can dial “0” to reach the operator.