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Outlook Web Access

Outlook Web Access is the preferred method for accessing your student e-mail because of the many features it offers and its high availability.

Steps to Access Your Email Through the Web:

  • Open a web browser to the web page:
  • Insert your new username in the login window and click Submit.
  • Insert your username and password in the pop-up window and click OK.

Reading Email Messages

Once you’ve logged in, you may simply click the subject line of an email message to read it. New messages are shown in bold print.

Sending New E-mail Messages

Click the “Compose New” button on the right hand toolbar. Enter a “To:” address to the person you wish to send a message. Enter a subject and message. When you’re ready to send it, click the Send icon at the top-left of the message window.

Checking Names against the Global Address List

When you are composing a new message, you can type a full or partial name in the “To:” field and click the Check Name icon to compare the name you wrote to entries on the Global Address List. Please be aware that this name check feature does not look up entries in your personal contact list.


The calendar icon on the left toolbar is for you to store information about dates, appointments, scheduled meetings, etc.


The contacts icon on the left toolbar is for you to store personal contact information, email addresses, etc.

Find Names

The Find icon on the left toolbar is for you to search through the global address list for email addresses and contact information of University of Rochester faculty and staff.


The options icon on the left toolbar is for you to set up an “Out-of-Office” assistant or change your password.

Remember to Log Off

Log off after you finish using Outlook Web Access. By logging off, you close the session between the client and the server. If you close only the Web browser, there is no guarantee that your session is closed.

Using the Help Feature

Microsoft Outlook Web Access has a very thorough online help feature that can be found by clicking the question icon in the upper-right corner of the screen. You may need to scroll to the top of the frame or maximize your window to see this.