Interlibrary Loan & Digitization Services at Edward G. Miner Library provide access to resources from libraries and content providers worldwide to support University of Rochester Medicine's education, research, clinical care, scholarly activities, and personal enrichment. Services are available to University of Rochester Medicine affiliates at no cost. We also digitize articles and book chapters from Miner Library's print collections and deliver them electronically as PDFs.

Our experienced staff are committed to helping you obtain the materials you need and maintain an outstanding success rate in fulfilling requests.

Log in to ILLiad to access or create an account.

Requesting and Receiving Materials

Submit requests in ILLiad, the library's resource sharing management system. ILLiad allows you to request materials, receive electronic documents, and manage your borrowing activity.

Through ILLiad, you can:

• Request books, book chapters, journal articles, and other materials that are not owned by or currently unavailable through Miner Library's collections and journal subscriptions
• Request digitization of articles and book chapters from Miner Library's print collections
• Receive articles and book chapters electronically as PDFs
• Track request status
• View borrowed materials and request renewals (This can also be done through your library account, My Account)

Electronic Delivery

Articles and book chapters are delivered securely through your ILLiad account as PDF files.

You will receive an email notification when a PDF is available in your account.

Library staff cannot send PDFs via email. Most licenses for library resources require secure document delivery, and email does not meet these requirements. In addition, all requests are evaluated through ILLiad to ensure library compliance with copyright guidelines. For these reasons, articles and book chapters must be requested and accessed through your ILLiad account.

Physical Materials

Books and other physical items, such as DVDs, are held at the Miner Library Answer Desk for pickup.

You will receive an email notification when a physical item is ready for pickup.

If you need someone else to pick up items on your behalf, you may designate a proxy borrower.

Typical Turnaround Times

Most requests are completed sooner than the estimates below; however, delivery times vary depending on availability and lender response times.

• Journal articles and book chapters (obtained through ILL): 1 - 2 business days 
• Books (obtained through ILL): 7 - 10 business days
• Digitization requests from Miner Library's print collections: Within 24 hours, Monday through Friday

Account Responsibility

 ILLiad accounts, authenticated through University Active Directory (AD) credentials, are intended for individual use and may not be shared. 

Account holders remain responsible for all materials borrowed through their account, including any items that become overdue, lost, or damaged, even when another person has handled the material on their behalf.

Need Help?

Log in to ILLiad to access or create an account

Interlibrary Loan and Digitization Services FAQs

How to Place an Interlibrary Loan Article Request

How to Place an Interlibrary Loan Article Request (video)

Our Interlibrary Loan & Digitization Services team is happy to assist with requests, account questions, renewals, and troubleshooting. Contact us at: (585) 275-5787 or (585) 275-3361 or MinerILL.

Copyright Compliance

The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted materials. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research". If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use", that user may be liable for copyright infringement. U.S. Copyright Law also prohibits the copying of multiple chapters from a single book, multiple articles from a single journal issue, or an entire work.

We reserve the right to refuse to accept a copying order if, in our judgment, fulfillment of the order would violate copyright law.