Kelley W. Suskie, MHSA, FACMPE, Vice Chair for Administration
Kelley Suskie, MHSA, FACMPE is the Vice Chair for Administration for Pathology and Laboratory Medicine at the University of Rochester Medical Center. In this role, she is responsible for overseeing the department's clinical services at Strong Memorial Hospital and all affiliated locations, overseeing administrative support of research activities and education, and managing the contracting process with internal and external partners.
Prior to joining the University in 2017, she worked at the University of Arkansas for Medical Sciences (UAMS), Little Rock, Ark. for 21 years. Most recently, she has served as administrator for the laboratory and pathology service line, overseeing the budget and clinical operations.
Suskie earned her bachelor’s degree in Sociology from University of Arkansas at Little Rock, where she also earned her master of health services administration degree. She is the immediate Past-President of the Pathology Department Administrator section (PDAS) of the association of pathology chairs and currently an officer in the American Pathology Foundation (APF). She is also a fellow with the American College of Medical Practice Executives and the incoming chair for the Medical Group Management Association Certification Commission.
William G. Andrews, Director of Information Technology
Bill Andrews is the director of information technology for Pathology and Laboratory Medicine at the University of Rochester Medical Center. In this role, Bill has oversight responsibilities for systems management, decision support, desktop support and applications development and support.
Bill received a bachelor’s degree in chemistry at SUNY Brockport, followed by his master's degree in business administration at Salem State College. In 2010, he received a master's degree in medical management at the Simon Graduate School of Business. Bill has experience as an administrator in a variety of settings, having held several positions in the Boston area. He was the director of finance at Winchester Hospital from 1997-2001, before joining Pathology and Laboratory Medicine in 2001 as LIS project director.
Frances F. Gersonia, Director of Quality Assurance and Regulatory Affairs
Fran Gersonia is the director of quality assurance and regulatory affairs for Pathology and Laboratory Medicine at the University of Rochester Medical Center. In her role, Fran’s responsibilities include quality assurance, regulatory affairs and compliance for Strong Memorial Hospital, Highland Hospital and Ridgeland Road.
Fran received a bachelor's degree in medical technology at Rochester Institute of Technology and is a licensed medical technologist. She has valuable experience as a medical technologist and supervisor, having held positions at the University of Rochester Medical Center and ACM Medical Laboratory. Most recently, Fran held two administrative positions at ACM Medical Laboratory; as quality assurance officer from 2003 to 2005 and director of clinical trials quality assurance from 2005 until joining the department in 2008.
Melissa L. Allen, Director of Operations
Melissa Allen is the director of operations for Pathology and Laboratory Medicine at the University of Rochester Medical Center. In this position, Melissa’s responsibilities include clinical operations oversight, process improvement and standardization, new assay and technology implementation, emergency and disaster preparedness, customer service, and pre-analytical operations.
As a licensed medical technologist, Melissa’s career with the University began in 1999 as a bench technologist in the cytogenetics laboratory. Over the years Melissa has held various technical and administrative positions in the laboratory, including supervisor for the point of care testing laboratory and, most recently, as the manager for pre analytical operations. In that role, Melissa was responsible for overseeing specimen management, phlebotomy, client services and courier services. Melissa received her bachelor’s degree in biology and chemistry from the State University of New York at Cortland and her master’s in business administration-medical management from the Simon School of Business.
Judith A. Sterry, Director of Strategic Development
Judy Sterry is the director of strategic development for Pathology and Laboratory Medicine at the University of Rochester Medical Center. In this position, Judy’s responsibilities include identification of new assays and technology, marketing and communications, clinical trials business development and administration, regional outreach, faculty entrepreneurial programs, research operational support and in general, all departmental entrepreneurial initiatives.
Judy received a bachelor's degree in medical technology at Rosary Hill College (Daemen College) and is a licensed medical technologist. She received her master's degree in clinical chemistry from the Rochester Institute of Technology and has earned a health care leadership certificate from the Simon School of Business. Judy has valuable experience as a medical technologist, lab manager and supervisor, having held positions in Buffalo and at URMC. She served as laboratory operations manager in the clinical labs at URMC from 1998-2003 and administrative director of Pathology and Laboratory Medicine at Temple University Hospital from 2003-2004. She returned to URMC in 2005 as administrator for faculty practice and academic programs.
Vicki VanDeWalle, Director of Performance Improvement and Projects
Vicki VanDeWalle is the director of performance improvement and projects for Pathology & Laboratory Medicine. She a LEAN/Six Sigma Blackbelt and oversees the department’s major projects including integrating services with affiliates hospitals and lab redesign and relocations. She is responsible for promoting natural synergy in workflow, layout, and design for Pathology’s lab areas and staff. In this capacity, Vicki functions as a trainer of LEAN experts within the department and represents the department in many of UR Medicines multidisciplinary projects.
Prior to joining the University in 2004, Vicki worked 14 years at ACM Laboratories overseeing a variety of pre-analytical operations. She then served as the pre-analytic operations manager at URMC for nine years, ultimately assuming responsibility for Specimen Management, Phlebotomy, Couriers, and Client Services. Her success modernizing those diverse operations led to her current appointment, allowing Vicki to use her skills more broadly and with wider impact.
Daniel J. Salamone, Associate Director, URMC HR Operations
Daniel Salamone is an associate director of HR Operations at the University of Rochester Medical Center. Prior to joining Pathology and Laboratory Medicine in January 2018 he worked closely with the Department of Pediatrics and the Golisano Children’s Hospital for two years. He leads a team of eight HR Business Partners supporting various departments and lines of business throughout the Medical Center.
Before coming to URMC, Dan worked at Blue Cross Blue Shield of Massachusetts, and Adidas Group in Boston. Dan holds a BA degree in Organizational and Interpersonal Communication from SUNY Geneseo, a Graduate Certificate in Organizational Dispute Resolution from UMASS Boston, and an MBA from the Isenberg School of Management at UMASS Amherst.
Rosemary A. Ziemba-Ball, Director of Finance
With over 30 years of extensive laboratory experience, Rosemary brings keen insight to her role as associate director of finance. In addition to managing numerous operating and capital budgets, Rosemary works closely with department managers and directors to guide the business growth of the hospital’s clinical laboratories.
A licensed medical technologist, Rosemary began her career as a phlebotomist and bench medical technologist, and moved through supervisory ranks at major health centers such as Mount Sinai Hospital and the University of Connecticut Health Center. Most recently, Rosemary served as administrative director for clinical and laboratory services at Highland Hospital. Rosemary received a bachelor's degree in natural sciences from the University of Rochester, a master’s degree in business administration-medical management, and an MBA from the University Rochester’s Simon School of Business Administration.