Empathy’s Power in the Workplace

Empathy plays a vital role in creating a psychologically safe and productive work environment.

What does empathy look like at work?

• How well do you recognize when a coworker is struggling?
• Can you sense unspoken concerns?
• Do you adapt your communication to meet others where they are?

If your empathy skills are strong, chances are your coworkers will feel more comfortable sharing ideas, admitting mistakes, and trusting your guidance.

Tips to strengthen empathy:

• Be genuinely interested in building positive relationships.
• Slow down and give your full attention.
• Avoid interrupting or planning your response while someone is speaking.
• Ask clarifying questions and reflect what you’ve heard (e.g., “I heard you say…”).

This kind of active listening helps others feel understood and valued and can lead to deeper connections and more meaningful work experience.

Global Administrator | 10/29/2025