URMC / Compliance Office / Plans and Policies / Corporate Compliance Program / Compliance Program Policy Manual URMC Compliance Program Policy Manual The University of Rochester Medical Center and its affiliates provide clinical services—Medicine of the Highest Order—while maintaining consistently high standards of business and professional ethics and remaining in compliance with all state and federal regulations. This manual sets forth URMC's expectations for all faculty, employees and staff. Download the complete manuals in PDF format below. Complete URMC Compliance Program Policy Manual Complete Highland Hospital Compliance Program Policy Manual