URMC / Employee Assistance Program / News & Events / UR Medicine EAP Blog New to Customer Service by Phone? Are you new to customer service over the phone? Read this month’s UR Medicine EAP blog to learn tips about how to adjust. Pandemic Pain and Young People Is your teenager exhibiting stress and anxiety related to the pandemic? Read this week’s UR Medicine EAP blog to learn how to help. Health Effects of Loneliness Wondering how loneliness can affect your health? Read this week’s UR Medicine EAP blog to learn more. Using Anti-anxiety Medications? Feeling more anxious these days? Recently started medication for anxiety? Read this November Life-Work Connections/EAP blog post for what to consider when considering anxiety medications. Use "Distancing" to Think Calmly Under Pressure Check out the October EAP blog post to learn about a different type of "distancing" (not the social kind) that can help improve how you function under pressure. 1234567